• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • CUSTOMER SERVICE SERIES 2: Customer Service Recovery: "Win Back Customers and Keep Them for Good!"
  • DIGITAL MEDIA MANAGEMENT SERIES 4: Principles of Creative Video Production: "How to produce interesting, compelling, and viral videos"
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking in the Workplace: Analyze and Implement Effective Solutions
  • CUSTOMER SERVICE SERIES 3: The R.O.I. on a Customer Service Mindset: "Reaping the Benefits of a Customer Service Culture!"
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials Training: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator


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    Name Description

    Mr. Allan Gamboa has previously been an organisational development and training manager for the Peninsula Manila, San Miguel Corporation, and Globe Telecom. He is now an entrepreneur and consultant, who designs and implements initiatives to address different business needs. Who should


    Anna Esperanza has more than 18 years of experience promoting professional and personal growth in non-profit and government institutions, as well as corporations in the education, retail, finance, hotel, healthcare, telecommunications, and food and beverage industries. She is now a social entrepreneurship and organizational development consultant with in-depth knowledge in brand and sales strategy, marketing communications, program management, training, public relations, and organizational counseling. 

    Anna also performs individual counseling, assessment and training programs, and holds an MA in Family Ministry and Counseling from Ateneo de Manila University. She has also undergone studies in career planning and development and new product development from the New York University and the Kellogg School of Management, Northwestern University, respectively.


    Learn  from the mobile experts, Aris and Brigette Villarin, the Chief Technology Officer and Operations Director respectively of Megamobile, Inc.  Megamobile is a mobile and digital applications provider focused on delivering services to mobile communities. It has numerous clients in the Philippines and abroad aiming to reach their market through mobile solutions. 

    Brigette has worked with numerous local and foreign brands from service conceptualization to project management for ten years. This experience has given her an understanding of both the technical and marketing side of mobile tools.

    Described as a mobile technology visionary by his colleagues, Aris Villarin has a wealth of experience not just on the tech side but also on understanding consumers and developing businesses, such as FingerApps, NEDA and a group of companies involved in the call centre business, software development, media licensing and more. 

    Aris is a graduate of Masters in Technology Management at the University of the Philippines.



    Mr. Boris Joaquin is one of the country’s top­ranked public speaker and trainer for leadership programs and other soft skills. He is a seasoned management and marketing professional, being involved various industries (advertising, fragrances, goods, printing/publishing, telecommunications, BPO, and business solutions) both from multinationals to locally owned enterprises for more than two decades now.

    Presently, he is the President and Chief Equipping Officer of Breakthrough Leadership Management Consultancy, Inc. (an affiliate of the United Neon Group of Companies). He is also the Master Trainer and Country Representative of the Lead Like Jesus Training Program (a program designed by Ken Blanchard). Boris also serves as a member of the Board of Trustee for family First Philippines, The Bible League Philippines, and World Teach Philippines. Because of his practice of his leadership gifts through these humanitarian involvements, the University of Santo Tomas bestowed upon him the distinguished Manuel L. Quezon Leadership Award for two consecutive years. He is also the Editor­-in­-Chief of the People Manager Magazine, the official publication of the People management Association of the Philippines (PMAP), and writes a regular column for PhilStar.com and Inquirer Libre.


    Learn from the Public Relations and Corporate Communications expert, Ms. Connie Kalagayan. Ms. Kalagayan has accumulated 25 years wealth of experience in the areas of issues and crisis management, corporate image and brand stewardship, strategic marketing communications, top level partnerships, CSR projects and advocacies.  She was formerly connected with Ogilvy Public Relations Worldwide and won numerous international awards for her clients. 

    In her present role as Assistant Vice President for Corporate Affairs of the Philippine Daily Inquirer, she takes on the responsibility of managing both the internal and external communications, protector of the Inquirer’s brand image, head of issues and crisis management team, and the Executive Director for the Inquirer Foundation.


    Mr. Dindo Raymundo has over 36 years of experience in the training industry which has brought rich experience in the program he conducts. His interactive approach in training has led to mastery of varied programs such as: Presentation Skills, Basic Selling Skills, Customer Service, Oral Communication, Supervisory/Management Development and Train the Trainers.  

    His managerial skills were further honed during his stint as the President of People Learning House, Inc. and Team Manager of the PEPSI Mega and MOBILINE, both PBA basketball teams. For the past six years, he was the HRD Manager / Consultant for three different hotels namely: Acacia Hotel in Alabang, Montebello Hotel in Cebu, and Montemar Beach Club in Bataan.


    Francis Ochoa is currently the Assistant Sports Editor of Philippine Daily Inquirer. He has covered numerous sports events (e.g. Manny Pacquiao fights and Southeast Asian Games) and has done profiles on several international sports celebrities. He received recognition from the Catholic Mass Media Awards Special Feature Category in 2013. He also maintains a sports blog.



    Glen John Labasug, the Production and Broadcast Head of INQUIRER.net, is a hobbyist photographer turned video practitioner, who has amassed more than 1,000 hours in producing and directing video series under his belt, focusing on non-traditional digital media and out-of-home solutions as his main avenue of expertise.

    Applying the basic principles of photography to video production, John transformed a small-scale production unit into one that delivers industry-standard outputs. From corporate AVPs, commercials, lifestyle, sports and entertainment shows, documentaries, breaking news and live broadcast, he has proven that even the budget-challenged can produce great and compelling content.

    His unconventional and unique approach to the production process has already captured the eyes and minds of many, as he believes that: “Even if you lack the intricate knowledge to be a video practitioner, you can still flourish through practice and self discovery. Having an open mind, passion and ability to tell a story helps.”



    Mr. Jesse Rebustillo is the AVP for Industrial Relations of Philippine Daily Inquirer. Formerly, he was PDI’s Corporate Human Resources Head and AVP for Classified Advertising. Presently, he is the President of the People Management Association of the Philippines (PMAP), and was the President of the Philippine Society for Training and Development in 2011.

    Over the years, he has handled management and economics courses at Colegio de San Juan de Letran and San Beda College, and aside from these, he has also conducted programs on values enhancement, leadership, supervision, work life balance, team building, career development, job hunting as well as sales and customer service.

    Jesse is an MBA graduate (san thesis) of Ateneo Graduate School and a BSBA Management graduate (Magna Cum Laude) of Aquinas University. He has a Diploma in Human Resource Development; Compensation Management; Labor Relations and HR Planning and Acquisition from Jose Rizal University. 


    John Nery is Associate Editor for Editorial Special Projects at the Philippine Daily Inquirer and Editor in Chief of INQUIRER.net. He writes a weekly column for the newspaper (Newsstand) and occasional news analyses for the website. He also taught opinion journalism at the University of the Philippines College of Mass Communication for six semesters, starting in 2008.

    His investigative journalism has received a Catholic Mass Media Award, a Jaime V. Ongpin citation, and a Louie R. Prieto Grand Prize; his book editing has been recognized with two National Book Awards; and his opinion writing has led to a Jefferson Fellowship at the East West Center in Honolulu, a Visiting Research Fellowship at the Institute of Southeast Asian Studies in Singapore, and a Nieman Fellowship for Journalism at Harvard University. He was the Jaime V. Ongpin Memorial Lecturer for 2013.

    “Revolutionary Spirit: Jose Rizal in Southeast Asia” was published in Singapore by ISEAS and in the Philippines by the Ateneo de Manila University Press. He is a rapt observer of social media and an avid consumer of its content. He started his blog, Newsstand, in 2005; he has been active on Facebook since 2008 and on Twitter (@jnery_newsstand) since 2012.


     Mr. Jose Paolo R. Alcantara is currently a learning consultant, trainor and course developer for the Bangko Sentral ng Pilipinas, Lufthansa Technik, and De La Salle-College of St. Benilde. He has also been an HR and management lecturer for the Mapua Institute of Technology, Enderun Colleges, and St. Scholastica’s College.


    JV Rufino is a digital change agent and strategist in the publishing industry, specializing in leading the development of innovative digital products and services in traditionally print-oriented publishing organizations. Now focused on mobile, the next area of digital transformation.

    He is currently the Director for Mobile and Social for the Inquirer Group of Companies.  He was also Editor in Chief of INQUIRER.net from 2000 to 2008 wherein he introduced Liveblogging in 2001 (before the term even existed). JV is also an officer of Internet and Mobile Marketing Association of the Philippines (IMMAP), and graduated from Ateneo de Manila University.


    Kristine Sabillo is the Chief of Reporters for INQUIRER.NET, helping to direct news coverage, conceptualize features, and develop special content for the website. As a beat reporter for the Office of the President, she wrote breaking news and feature stories, as well as took photographs and shot videos to accompany these articles. She has experience building contacts and sources in the beat, as well as interviewing public officials and prominent personalities.

    Tine graduated cum laude with a BA in Journalism from the University of the Philippines - Diliman, and has since been invited to speak at various seminars and workshops on online media, news and editorial writing, digital journalism, infographics, and media ethics. She also specialises in photojournalism, video editing, and layouts and design, with some of her work having been featured by the London School of Liberal Arts and the IBON Foundation.


    Lia Bernardo enjoys sharing her knowledge and experiences so that others may grow, learn, and create. She focuses her practice toward spiritual growth, development and empowerment. She is certified in several healing modalities and uses her own intuition to determine which methods best suit her clients. Basically, Lia believes that her purpose is to help others truly find and understand themselves, in order to achieve a well-earned balance of success in their professional and personal lives.

    Lia is currently working toward her PhD in Psychoneurology and Integrative Health from Beurin University in California. She has earned certifications as a ThetaHealing, FlorEssence and Millennium Method practitioner, and is an Usui Reiki master teacher and healer. Some of her previous clients include St. Luke’s Medical Center, BMW Asian Carmakers Corporation, C.F. Sharp, Inc., Rizal Commercial Banking Corporation, Jaka Investment Corporation, and Rockwell Land Corporation.



    Gain practical knowledge about project management with Luigi Mapa, a professional Organizational Development consultant, educator, speaker, coach, and business owner. He is recognized for his customized talks and engaging workshops on Leadership, Productivity, Project Management, Teambuilding, Strategic Planning, Cultural Sensitivity, and Youth Empowerment. He is also an accredited Franklin Covey instructor facilitating The 7 Habits of Highly Effective People. Furthermore, he regularly conducts the Train- the-Trainers program to various organizations. 



    Mr. Matikas Santos, NewsLab Editorial Innovations lead, has been with INQUIRER.net, the online edition of the Philippine Daily Inquirer, since September 2011. As a multimedia reporter, he has covered foreign affairs, the Senate, and national defense. He was also one of the journalists covering the aftermath of Typhoon Yolanda (international name: Haiyan) in Tacloban City back in 2013.

    As the team leader of NewsLab, Matiks is in charge of research and development that seeks to discover, experiment, and implement new ways of presenting news and content to the Inquirer's predominantly young audience.


    Carmina “Miselle” P. Bergonia, AICI CIC, received her training and certification from the Foundation Image course with the Academy of Image Mastery, Singapore and her Advanced Image Mastery course from the London Image Institute. As a certified image consultant she has achieved the international First Level Certification by the Association of Image Consultants International.

    With a background in the luxury hotel industry as a Sales Manager and managing a family corporation, Miselle aims to incorporate the grace and corporate image and behavior of the hotel industry with the concepts of image enhancement, personality development and business etiquette. 

    Her unique background in the corporate arena, gives her sessions a practical and current approach to image enhancement and business etiquette. This is a trait that her clients’ prefer to have in selecting a training provider or speaker and which keep her individual makeover consults and training sessions authentic, lively and inspiring.


    Mondo C. Castro has 20 years of experience in media, training and corporate management. Over the years, he has worked with and trained some of the top companies and institutions in the Philippines, such as PLDT, Meralco, Globe Telecom, St. Luke’s Hospital, Philip Morris, and Accenture, just to name a few.

    He is a training, quality, and management consultant for several local and international organizations, specializing on topics relating to sales, communications, and customer service.

    On top of this, Mondo was also formerly a radio DJ, actor, TV host, brand endorser, and musician with The Pin-Ups. He is an MBA - Regis graduate of the Ateneo Graduate School and is presently a restaurant entrepreneur with his wife and some friends.


    Ms. Pennie Azarcon-dela Cruz, a senior newsdesk editor at the Philippine Daily Inquirer and former Executive Editor of the Sunday Inquirer Magazine.

    She has been writing for popular media for the past 30 years and has handled writing seminars and workshops for at least 20 years. She has also edited and authored various publications for mainstream and alternative media, and has a National Book Award for Anthology as well as a Quill Award for travel writing.


    Pia Reyes-Cruz is an HR and Organizational Development leader with 15 years of experience in the pharmaceutical industry. She was formerly the AVP for Learning & Development at Unilab, and an HR associate for Johnson & Johnson Philippines. Pia is a steadfast believer in goal-setting and lifelong learning, and is skilled in workplace learning, performance and competency management, and leadership and career development.

    Having been a workplace learning professional since 2002, she is currently a part-time instructor at the University of Asia & the Pacific, teaching courses in training and performance management under the Human Capital Development program, and is a certified Development Dimensions International (DDI) facilitator.

    Being a wife and mother to four children, while also carrying degrees in BS Psychology from Ateneo de Manila University and MA in Organizational Psychology from Columbia University, New York, she has applied the concepts of visioning, talent development, democratic leadership, and time management, to the most challenging organization she’s worked for - her home.


    Rem Zamora, a CPA-turned-award-winning photojournalist and head photo editor of the Philippine Daily Inquirer, says that a distinguishing characteristic of a good photographer is the ability to create and capture stories out of seemingly normal scenes. He believes that the principles of photojournalism can be applied to impactful visual storytelling in order to promote brands, people, events and products, through various media, such as billboards, print advertisements, social media, and the like.

    As a photojournalist, Rem has proven to be a consummate storyteller through his photographs that cover major national beats and emerging issues, and was also previously connected with the Manila Times and ABS-CBN News Online, doing documentaries and in-depth photo stories. He is also a faculty member of De La Salle University-Manila, who promotes the idea that everyone—and by extension, every brand or advocacy—has a story that can be captured and told through images.

    Rem was cited for the Best News Photo in the 2006 Catholic Mass Media Awards and the Best Human Interest Photo and Best News Photo in the Louie R. Prieto Awards for 2006 and 2005 respectively.  In 2006, he won the Gold Prize in the first Asia Press Photo Awards organised by the Asia News Network and the China Daily in 2006; a Silver Award for General News Photo and Best News Photographer at the 2007 IFR Asia Media Awards; and an Honorable Mention in News Photography from the Society from the Society of Publishers in Asia Awards in 2008.  In 2013, he received ABS-CBN’s 20/20 Excellence Awards which recognises twenty people in ABS-CBN News and Current Affairs who exhibit skills, core values, standards and ethics prized by the division.


    Ruel S. De Vera has been writing features articles on all sorts of topics for over two decades now. He has been teaching feature writing for almost the same period of time. He reviews books and movies for the Philippine Daily Inquirer. He teaches journalism at the Ateneo de Manila University’s Department of Communication and previously taught at the University of the Philippines. He has a Master’s degree in Journalism from the Ateneo. He sits on the governing board of the National Book Development Board and is moderator of the Ateneo’s college newspaper The Guidon. He is the author and editor of twelve books, including the best-selling Young Blood 4. His writing has received the Catholic Mass Media Award, the Don Carlos Palanca Memorial Award for Literature and the Philippines Free Press Literary Award. 


    Ryan KC Buenafe is an organizational learning and performance consultant, whose expertise covers talent management, organizational development, BPO operations, and human resources. He has also facilitated/consulted for various projects in the Philippines, China, Malaysia, Hong Kong, and Singapore.

    In a career spanning over 17 years, Ryan has led training and project teams for companies such as JPMorgan, Accenture, Sitel, and AXA Philippines. He currently leads the global e-Learning team for Teleperformance, the largest BPO company globally, where he supports over 160,000 learners in over 65 countries.

    Ryan holds a bachelor’s degree in communications from Far Eastern University, as well as a master’s degree in business administration from Regis University-Ateneo de Manila Graduate School of Business.


    Wence Wenceslao (Lead Facilitator) 

    Wence Wenceslao is the Group Head for Enterprise & Partnerships at Rising Tide Inc., and has over seven years of experience in the digital and mobile industry, specifically in digital advertising, social media engagement, mobile content and services and new business innovations. She was also formerly the Director of Digital Strategy & Governance in Globe Telecom and Digital Marketing Lead for Pizza Hut, Dairy Queen and Taco Bell.

    Nicai de Guzman 

    Nicai has over ten years of experience in copywriting and journalism, previously having worked for Probe Media Foundation’s Kabataan News Network as its Manila Bureau Manager. Currently, she is also a regular contributor for several publications, including Summit Media’s SPOT.ph, Men’s Health, K-Zone, and Entrepreneur. 

    Karl Salazar 

    Karl currently handles accounts for Digital Strategy Executions at Rising Tide. Prior to this, he spearheaded the foundation of the digital marketing arm of iConcept Global Advertising Inc., a website design and development company, where he managed the online presence strategy executions, specifically in SEO, SEM, and SMM, for several key accounts.