• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • CUSTOMER SERVICE SERIES 2: Customer Service Recovery: "Win Back Customers and Keep Them for Good!"
  • DIGITAL MEDIA MANAGEMENT SERIES 4: Principles of Creative Video Production: "How to produce interesting, compelling, and viral videos"
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking in the Workplace: Analyze and Implement Effective Solutions
  • CUSTOMER SERVICE SERIES 3: The R.O.I. on a Customer Service Mindset: "Reaping the Benefits of a Customer Service Culture!"
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials Training: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • UPCOMING COURSES

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    ₱ 11,800.00

    Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce


    Why join the workshop?

    This workshop will provide leaders and managers an awareness with regard to the current challenges of leading and managing a multi-generation workforce. It also aims to encourage the participants to be mindful and be deliberate in examining the characteristics of each generation - Traditionalists, Baby Boomers, Generation X, Generation Y and/or the Millennials - and plan ways on how to address the gap.


    Objectives:

    This workshop will enable the participants to:

    ? Identify the differences in preferences, leadership styles, work styles and motivations among the different generations in the workplace 

    ? Determine and be aware of the generation perceptions, biases, conflicts and how to bridge these differences 

    ? Plan employment programs to address generation gaps that are sustainable 

    ? Build an inclusive culture wherein all generations can be involved.


    Who Should Attend:

    The workshop is highly recommended for human resource practitioners, especially those focused on organizational development, employee engagement and recruitment. It is also highly recommended for managers/ supervisors of corporations employing a diverse age group of employees.


    Outline:


    Course Schedule:

    Nov 10 - 11, 2016


    Aug 01, 2016


    Aug 01, 2016


    Aug 12, 2016


    Aug 12, 2016


    Oct 28, 2016


    Oct 28, 2016


    Dec 15, 2016


    Dec 15, 2016


    Feb 18, 2017


    Feb 18, 2017