• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • CUSTOMER SERVICE SERIES 2: Customer Service Recovery: "Win Back Customers and Keep Them for Good!"
  • DIGITAL MEDIA MANAGEMENT SERIES 4: Principles of Creative Video Production: "How to produce interesting, compelling, and viral videos"
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking in the Workplace: Analyze and Implement Effective Solutions
  • CUSTOMER SERVICE SERIES 3: The R.O.I. on a Customer Service Mindset: "Reaping the Benefits of a Customer Service Culture!"
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials Training: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
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    ₱ 5,900.00

    Professional Image and Presence: Civility and Etiquette in the Modern Business Setting


    Why join the workshop?

     

    Upon entering the room, notice how top executives have that certain gravitas in their presence - managing difficult employees and even tackling sensitive situations at the workplace with ease. In the program entitled Civility and Business Etiquette in the Modern Business Setting, recognize that the rules of etiquette are not enough to exude that executive charisma.  Rather, it is living and being authentic to the Rules of Civility that will generate that bearing and influence you are looking for.


    Objectives:

    At the end of this highly-interactive workshop, participants will be able to:

     

    • Discover ways that civility and etiquette can impact overall executive presence.

    • Enumerate ways to address rudeness using the rules of civility and considerate conduct

    • Practice and identify proper business etiquette in the modern business setting


    Who Should Attend:

     

    The workshop is ideal for professionals across all organisations and departments, from the functional level of junior executives to more senior managers. Individuals and business owners who wish to improve their executive presence and establish a professional demeanor in their career or profession will find this workshop highly beneficial.


    Outline:

    More specifically, this hands-on workshop will cover the following topics:

    1. Impact and Importance of Behavior in Executive Presence and Image

    2. Civility and lack there of: Roots, cause and effect

      • How rudeness affects society today

      • Roots of incivility

      • Effects of incivility

    3. The 25 rules of considerate conduct

    4. Everyday etiquette

      • Career

      • Travel/Commuting

      • Technology

      • Family

      • Self

    5. Action Plan


    Course Schedule:

    Nov 29 - 29, 2016


    Nov 11, 2016


    Nov 11, 2016


    Nov 20, 2016


    Nov 20, 2016