- Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
- Effective CSR Programs: Planning and Executing Programs with Social Impact in the New Normal
This virtual workshop focuses on reviewing the intersection of business,…
- MS Excel Made Simple: A Professional’s Guide to Excel
This virtual workshop aims to provide the fundamentals of MS Excel…
- Authentic and Practical Selling: Maximizing Opportunities in the New Selling Environment
- Effective Business Writing and Email Etiquette
- Powerful Personal Online Branding: Investing in Yourself so that Others may Invest in You
- Emotional Intelligence in the Workplace: Integrity, Adaptability and Resilience in the Workplace
- Effective Workload and Time Management: Work Smarter and Achieve Results in the New Normal
Our life today has gotten extremely complicated with the evolving challenges…
- Coaching Skills for High Productivity: Developing a Coaching Culture in your Organization
This virtual program is designed to equip supervisors, team leaders and managers…
₱ 5,900.00
The R.O.I. on a Customer Service Mindset: Reaping the Benefits of a Customer Service Culture
Why join the workshop?
A palpable ROI when you generate and sustain a culture of customer service: is it a myth? Experts have been debating the impact of service for years prior to agreeing that, yes, there is a significant contribution to the bottom line. Consequently, there is also a negative effect if you have lousy service. This applies to a business and to the goodwill associated with a person.
This program is the third in our Customer Service Series - other workshops include:
- Handling Customer Complaints: Communicate and Connect With Your Customers!
- Customer Service Recovery: Win Back and Improve Customer Relationships!
Objectives:
This highly-interactive workshop aims to enable participants to:
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Understand why mindsets need to be altered in order to be more successful
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Discover why customer behaviour needs to be considered in managing or running businesses
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Learn what the business and personal costs are with regard to customer behaviour
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Appreciate and implement scientific tools to enhance relationships with peers, superiors, and customers
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Comprehend the variables and come up with an approximate return-on-investment of having a culture of excellence
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Acquire the knowledge to increase productivity and profitability through time and practice
Who Should Attend:
The workshop is highly recommended for team leaders, department heads and supervisors, customer service representatives and managers, sales and account executives, sales managers, freelance professionals, and entrepreneurs.
Outline:
Some of the topics that this hands-on workshop will tackle include:
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Customer behaviours and their effects on business
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Success variables tied to service
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The new customer costs
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Financial implications of customer behaviours
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Boosting profitability and saving on existing customers
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Calculating returns on investments
Course Schedule:
Jul 28 - 28, 2017
You have got to be kidding me if you wouldn't give your left nut to play some of the games we grew up with on the Commodore. Long story short, when I was young, in the 80's, I wanted so badly to own every game made so I wouldn't have to choose from the same old gifted ones over and over. I semi-vowed that one day I would have every game to play someday, be that guy on the block that had all of them. Can you imagine your friend asking you which games do you had back then and being able to say, all of em. Neither you or I ever did obviously. I did wonder what'd it would be like to have an endless choice of games to play though, I remember playing it out through my head as to how cool that would have been. Today, at 44 years old, I finally have a CD that has every Commodore game on it, with an emulator so you can play all of them on your PC, so, I burnt it to a CDR. So I ask you one question, would you want access to something like that? Every Commodore 64 game that you could be playing as soon as you have this CD? With all the money we burn on coffee and bullsh!t we do today, you deserve to have this disc. I spent years getting all of these games and there is NO reason you can't have it. I have a list of every game on it if you want to see the list, just email me and ask me for it, but I can assure you it has ALL OF THEM. It was a mission :-). I don't want to hog my treasure, it's your's too. Email me back if you want to see the list, there's close to 18k games on it so if you're wondering if you're favorites are on there, the answer is yes but try me, ask for the list and I'll send it. If you want to see where to download it email me back, I'll send you details on that too. Just email me at info@iwantthat.today or hit me up in realtime chat at https://goo.gl/u2ZAzG and be sure and include your email address if Im not availble so I can email you the link. Again remember to put your email in there if I'm not around and I'll show you how I can send you the CD. Happy Old School Gaming !!! :-) Brian C64
I'm not sure if you've seen this or not, but there is a browser like Chrome, that pays you bitcoin every day, day and out and costs nothing to use. There's over 9 million people using it right now and there's no reason why you can't as well. Some people use it as their browser during the day, some choose to just leave it open at night when they go to bed and just let it earn for them while they sleep. You can do both if you want, you can even use it on your phone. Dump the earnings into any wallet whenever you like. Here's more info - http://bit.ly/2QjDQe7
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