• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • Customer Service Recovery: Win Back Customers and Keep Them for Good!
  • Principles of Creative Video Production: How to Produce Interesting, Compelling, and Viral Videos
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking and Decision Making in the Workplace: Analyze and Implement Effective Solutions
  • The R.O.I. on a Customer Service Mindset: Reaping the Benefits of a Customer Service Culture
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • MS EXCEL MADE SIMPLE: Beginners Guide to Basic Excel
  • CODING FOR KIDS (PART 1): Enhancing Creativity & Critical Thinking
  • ADVANCED MS EXCEL: Optimize its Functions to Ease and Simplify Data-Driven Tasks
  • CREATE A STRESS - FREE SPACE: Managing Stress for a Happier and Healthier you
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance
  • Marketing 101: How Marketing is at the core of every growth strategy
  • Practical Enterprise Architecture
  • DIGITAL MARKETING MANAGEMENT: Native Advertising: Aligning Creative Thought Process and Storytelling with your Business Strategies
  • Essentials of Business Communication: Written and Oral Communication for Everyday Use
  • Business Etiquette 101: Professional Guide to Projecting the Best Image of your Company
  • Basic Quality Toolkit: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness
  • Relationship Marketing: Cultivating Customer Relationship for Long-term Growth
  • Exploring MS Powerpoint and Beyond: Interactive and Engaging Presentation Tools
  • Supervisors as Coaches: Developing a Coaching Culture in your Organization
  • Basic Selling Program: Elevate your Sales Game with Tools and Techniques to close a sale
  • UPCOMING COURSES

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    ₱ 5,900.00

    Business Etiquette 101: Professional Guide to Projecting the Best Image of your Company


    Why join the workshop?

    “New competitors enter the market each year and customers have become increasingly sophisticated. While developing tailored products, upgrading facilities, and cutting costs might garner some market share, sustainable growth can only be realised by empowering human resources with high-level customer service training and proper skills to express brand culture.”- Pauli Antoine

    Let’s elevate Business Image and Etiquette to a distinct level. This program is a balance of information, techniques and refinements of non-verbal and verbal language.

    At the end of the program, participants will be able to project a professional image that will be the best representative of their company image.


    Objectives:

    The participants will be able to:

     

    • Be responsible and aware of their social media presence to exude a professional image for themselves and their company

    • Be aware of their verbal and non-verbal language that affects their professional image

    • Practice the proper facial, hand and body gestures

    • Ace their roles and responsibilities with confidence

    • Know the effects of dressing for each business occasion

    • Win the hearts of their colleagues and clients through proper ways of greeting

    • Practice business dining etiquette

    • Maintain a polished image through business image and poise


    Who Should Attend:

    The workshop is ideal for professionals across all organisations and departments, from the functional level of junior executives to more senior managers. Individuals and business owners who wish to improve their executive presence and establish a professional demeanor in their career or profession will find this workshop highly beneficial.


    Outline:

    More specifically, this hands-on workshop will cover the following topics:

    1. Image

    • Change and take charge

    • How your social media presence affects your professional image

    • Project the image of your company with elegant poise

     

    2. Basic Visual Poise

    • Your posture and stance matter

    • Walking with confidence

    • Sitting with grace & ease

     

    3. Managing Impressions

    • Confident eye contact

    • Professional handshake and introductions

    • Elegant body gestures

     

    4. Practicing Best Behavior

    • Best behavior defined

    • Work place etiquette

    • What your workplace decor says about you

     

    5. Exuding a Polished You

    • Best wardrobe

    • Dress the part

    • Secrets to an affordable wardrobe

     

    6. Business Dining Etiquette

    • Table etiquette

    • Seat of honor

    • About the guest of honor

    • Successful toasts

     

    7. Know Your Place

    • The order of precedence at receptions and in vehicles

    • Showing respect and importance to seniors and colleagues


    Course Schedule:

    Nov 28 - 28, 2017