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This eight hour workshop aimed at providing the attendees with theories / concepts and its effective use in one-on-one group / corporate, sales / presentation situations. Sessions and activities are devoted to facilitate better understanding of one’s strengths and improvements as sales representatives as well as his sales methods and techniques.
At the end of the workshop, the participants will be able to:
Understand and apply the following concepts in actual sales situations:
Traditional sales approach and consultative sales approach
Advantages of product features selling and product benefits selling
Identifying prospects from suspects
2. Understand and apply the concepts of the following skills:
Probing, supporting, handling objections, and closing
3. Identify the four basic customer attitudes and draw out do-able counter responses
4. Identify the key elements in managing oneself
5. Understand and apply the concepts in group presentation situations:
Team presentations
Opening, body, closing basics
Question and answer techniques
The workshop is ideal for professionals who specializes in the field of sales and customer service. People whose primary task is to influence clients on how they communicate will find this workshop highly beneficial.
Aug 12 - 12, 2017