• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • Customer Service Recovery: Win Back Customers and Keep Them for Good!
  • DIGITAL MEDIA MANAGEMENT SERIES 4: Principles of Creative Video Production:
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking and Decision Making in the Workplace: Analyze and Implement Effective Solutions
  • The R.O.I. on a Customer Service Mindset: Reaping the Benefits of a Customer Service Culture
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials Training: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • MS EXCEL MADE SIMPLE: Beginners Guide to Basic Excel
  • CODING FOR KIDS (PART 1): Enhancing Creativity & Critical Thinking
  • ADVANCED MS EXCEL: Optimize its Functions to Ease and Simplify Data-Driven Tasks
  • CREATE A STRESS - FREE SPACE: Managing Stress for a Happier and Healthier you
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance
  • Marketing 101: How Marketing is at the core of every growth strategy
  • Practical Enterprise Architecture
  • DIGITAL MARKETING MANAGEMENT: Native Advertising: Aligning Creative Thought Process and Storytelling with your Business Strategies
  • Essentials of Business Communication: Written and Oral Communication for Everyday Use
  • Business Etiquette 101: Professional Guide to Projecting the Best Image of your Company
  • BASIC QUALITY TOOLKIT: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness
  • UPCOMING COURSES

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    ₱ 5,900.00

    Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation


    Why join the workshop?

    This eight hour workshop aimed at providing the attendees with theories / concepts and its effective use in one-on-one group / corporate, sales / presentation situations. Sessions and activities are devoted to facilitate better understanding of one’s strengths and improvements as sales representatives as well as his sales methods and techniques.


    Objectives:

    At the end of the workshop, the participants will be able to:

    1. Understand and apply the following concepts in actual sales situations:

    • Traditional sales approach and consultative sales approach

    • Advantages of product features selling and product benefits selling

    • Identifying prospects from suspects

    2.   Understand and apply the concepts of the following skills:

    • Probing, supporting, handling objections, and closing

    3.   Identify the four basic customer attitudes and draw out do-able counter responses

    4.   Identify the key elements in managing oneself

    5.   Understand and apply the concepts in group presentation situations:

     

    • Team presentations

    • Opening, body, closing basics

    • Question and answer techniques


    Who Should Attend:

    The workshop is ideal for professionals who specializes in the field of sales and customer service. People whose primary task is to influence clients on how they communicate will find this workshop highly beneficial.


    Outline:


    Course Schedule:

    Aug 12 - 12, 2017


    Mar 28, 2017


    Mar 28, 2017


    Apr 13, 2017


    Apr 13, 2017


    Jul 11, 2017


    Jul 11, 2017


    Jul 12, 2017


    Jul 12, 2017