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₱ 11,800.00
Supervisory Essentials Training: Leader as an Effective Communicator
Why join the workshop?
This two-day program aims to equip new supervisors and line managers with the effective and engaging communication skills to meet the demands of today’s business environment.
Objectives:
At the end of the course, participants will be able to:
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Apply Interpersonal Communication Keys to Effective Leadership
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Execute the Process of Effective Communication
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Identify and Overcome the Barriers to Communication
Who Should Attend:
This series is designed to provide new and incoming supervisors and managers with all the tools and the right skillsets to jump-start their supervisory/management careers. They will be given specialised instruction and guidance, as well as an evaluation of their performance and progress through the program. The aim is to train high-potential candidates to become high-performance talents recognised and invaluable across their respective organisations.
The workshop is ideal for professionals who may be regularly required to communicate with others in an engaging or persuasive manner within the workplace setting, or basically anyone who wants to review and improve on their communication skills.
Outline:
This highly-interactive program will be divided into 4 parts:
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Part I: Understanding Behavioral Styles
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Communication Physics: Identifying Action and Reaction Force Pairs
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Part II: Start with Self Awareness
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Owning Your Own: I Speak, React, and Affect others this Way
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Keep the Other Person in Mind
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Understanding Non-verbal Communication
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Part III: Listening & Effectively Communicating
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Desire a Win-Win Outcome
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Practice Active & Empathic Listening Skills
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Speak Assertively: Build and Preserve defined work boundaries
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Part IV: Understand that Criticism leads to discover the unknown to self
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Turn Criticism into Feedback Focused on Efficiency & Productivity
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Send the Right Message to Reduce Work Stress
Course Schedule:
Apr 19 - 20, 2017