• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • Customer Service Recovery: Win Back Customers and Keep Them for Good!
  • Principles of Creative Video Production: How to Produce Interesting, Compelling, and Viral Videos
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking and Decision Making in the Workplace: Analyze and Implement Effective Solutions
  • The R.O.I. on a Customer Service Mindset: Reaping the Benefits of a Customer Service Culture
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • MS EXCEL MADE SIMPLE: Beginners Guide to Basic Excel
  • CODING FOR KIDS (PART 1): Enhancing Creativity & Critical Thinking
  • ADVANCED MS EXCEL: Optimize its Functions to Ease and Simplify Data-Driven Tasks
  • CREATE A STRESS - FREE SPACE: Managing Stress for a Happier and Healthier you
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance
  • Marketing 101: How Marketing is at the core of every growth strategy
  • Practical Enterprise Architecture
  • DIGITAL MARKETING MANAGEMENT: Native Advertising: Aligning Creative Thought Process and Storytelling with your Business Strategies
  • Essentials of Business Communication: Written and Oral Communication for Everyday Use
  • Business Etiquette 101: Professional Guide to Projecting the Best Image of your Company
  • Basic Quality Toolkit: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness
  • Relationship Marketing: Cultivating Customer Relationship for Long-term Growth
  • Exploring MS Powerpoint and Beyond: Interactive and Engaging Presentation Tools
  • Supervisors as Coaches: Developing a Coaching Culture in your Organization
  • Basic Selling Program: Elevate your Sales Game with Tools and Techniques to close a sale


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    Business owners and executives will always find ways for a return on their investments. And although most human resource practitioners recommend developing a coaching culture within an organization, there is concern about the costs and benefits that this would entail.

    We asked Dino Badilla, a member of International Coach Federation (ICF), to shed some light on this issue. Here are his thoughts:

    Coaching in the workplace improves leadership development. It also improves employee engagement, communication skills and teamwork in the company. Businesses that value the importance of coaching have seen significant results in employee engagement and financial productivity.

    In a research conducted by the Human Capital Institute (HCI) and the International Coach Federation (ICF) in 2014, results have shown that although more companies realized the value of a robust coaching program, only 13 percent of organizations that participated in the study had strong coaching culture. The study also showed that coaching can be indicative of increased employee engagement—65 percent of employees from companies with strong coaching cultures rated themselves as highly engaged.

    Coaching also has an impact on financial performance, with 60 percent of respondents from these same organizations
    reporting above average 2013 revenues.

    This 2014 study by the ICF participated in by 500 professionals from different organizations found that individuals embraced a coaching relationship to optimize individual/teamwork performance (42 percent), expand professional career opportunities (33 percent) and increase self-esteem/self-confidence (31 percent).

    Coaching in organizations are conducted in three ways: 1) hiring external coach practitioners, 2) use of internal coach practitioners; and 3) using managers/leaders with coaching skills. The last one is the most common mode, however, 22 percent of these managers/leaders do not have any formal training at all while 51 percent received less than 30 hours of informal training.

    Furthermore, the three main barriers to implementing a successful coaching culture are lack of time, limited ability to measure return on investment and budgetary constraints.

    Through formal coach trainings, enhanced performance management, communication skills and team effectiveness may be achieved. It can also jumpstart a coaching culture among employees.

    Badilla will be facilitating a workshop titled “Supervisors as Coaches: Developing a Coaching Culture in the Organization” on November 24, 2017 to be held in Inquirer Academy.

    The workshop is designed to assist middle managers, supervisors and team leaders in becoming coaches.