• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • Customer Service Recovery: Win Back Customers and Keep Them for Good!
  • Principles of Creative Video Production: How to Produce Interesting, Compelling, and Viral Videos
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking and Decision Making in the Workplace: Analyze and Implement Effective Solutions
  • The R.O.I. on a Customer Service Mindset: Reaping the Benefits of a Customer Service Culture
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • MS EXCEL MADE SIMPLE: Beginners Guide to Basic Excel
  • CODING FOR KIDS (PART 1): Enhancing Creativity & Critical Thinking
  • ADVANCED MS EXCEL: Optimize its Functions to Ease and Simplify Data-Driven Tasks
  • CREATE A STRESS - FREE SPACE: Managing Stress for a Happier and Healthier you
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance
  • Marketing 101: How Marketing is at the core of every growth strategy
  • Practical Enterprise Architecture
  • DIGITAL MARKETING MANAGEMENT: Native Advertising: Aligning Creative Thought Process and Storytelling with your Business Strategies
  • Essentials of Business Communication: Written and Oral Communication for Everyday Use
  • Business Etiquette 101: Professional Guide to Projecting the Best Image of your Company
  • Basic Quality Toolkit: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness
  • Relationship Marketing: Cultivating Customer Relationship for Long-term Growth
  • Exploring MS Powerpoint and Beyond: Interactive and Engaging Presentation Tools
  • Supervisors as Coaches: Developing a Coaching Culture in your Organization
  • Basic Selling Program: Elevate your Sales Game with Tools and Techniques to close a sale
  • Strategies in Writing: How to Write Lean, Fast, and Viral


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    ₱ 11,800.00

    Supervisory Essentials Training: Leader as an Effective Communicator

    Why join the workshop?

    This two-day program aims to equip new supervisors and line managers with the effective and engaging communication skills to meet the demands of today’s business environment.


    At the end of the course, participants will be able to:


    • Apply Interpersonal Communication Keys to Effective Leadership

    • Execute the Process of Effective Communication

    • Identify and Overcome the Barriers to Communication

    Who Should Attend:

    This series is designed to provide new and incoming supervisors and managers with all the tools and the right skillsets to jump-start their supervisory/management careers. They will be given specialised instruction and guidance, as well as an evaluation of their performance and progress through the program. The aim is to train high-potential candidates to become high-performance talents recognised and invaluable across their respective organisations.

    The workshop is ideal for professionals who may be regularly required to communicate with others in an engaging or persuasive manner within the workplace setting, or basically anyone who wants to review and improve on their communication skills.


    This highly-interactive program will be divided into 4 parts:

    • Part I: Understanding Behavioral Styles

      • Communication Physics: Identifying Action and Reaction Force Pairs


    • Part II: Start with Self Awareness

      • Owning Your Own: I Speak, React, and Affect others this Way

      • Keep the Other Person in Mind

      • Understanding Non-verbal Communication


    • Part III: Listening & Effectively Communicating

      • Desire a Win-Win Outcome

      • Practice Active & Empathic Listening Skills

      • Speak Assertively: Build and Preserve defined work boundaries


    • Part IV: Understand that Criticism leads to discover the unknown to self

      • Turn Criticism into Feedback Focused on Efficiency & Productivity

      • Send the Right Message to Reduce Work Stress

    Course Schedule:

    Apr 19 - 20, 2017

    Apr 01, 2017

    Apr 01, 2017

    May 27, 2017

    May 27, 2017

    Jun 02, 2017

    Jun 02, 2017

    Jan 26, 2018

    Jan 26, 2018