Connect and engage with your Gen Z employees

Does interacting with your Generation Z employees feel like you’re trying to solve a complex puzzle?

If you want to understand these terms and relate with your Gen Z employees better, let’s ask our new resource person, Louie Lao, for his Gen Z glossary and for some tips that will help us not just understand them, but empower them as well. Here are his thoughts:

Change management: How to do it right

There is a well-regarded article in Harvard Business Review by Robert H. Schaffer which defines and states that all management is change management. We can certainly observe and experience that […]

Delighting Customers in the New Normal

Nearly all customer-facing businesses would agree that today’s consumer is less patient and more demanding.  And living in a time of pandemic has just exacerbated that further. And because consumers […]

Handling Conflicts in the Workplace

Potential conflicts are part of any social interaction or relationship, even in the workplace. Resolving them may come in different forms: engaging in unilateral decision-making by forcing, negotiating and attempting […]

Giving and Receiving Online Feedback

Feedback is the one corporate exercise that is hit or miss… mostly miss. Usually, there is a tendency on the part of the feedback giver to pass judgment instead of […]

Social Media Management: A 2021 Update

2020 has set the whole world back. But with vaccines available, we can start rebuilding our lives and businesses in 2021—slowly, but surely. We need to be updated on the […]

Restore Your Team’s Confidence

Leaders can make or break your company during a crisis. The pandemic has exposed the remarkable difference between a true leader and a mediocre one. It is during crises when […]