Connect and engage with your Gen Z employees

Does interacting with your Generation Z employees feel like you’re trying to solve a complex puzzle?

If you want to understand these terms and relate with your Gen Z employees better, let’s ask our new resource person, Louie Lao, for his Gen Z glossary and for some tips that will help us not just understand them, but empower them as well. Here are his thoughts:

Change management: How to do it right

There is a well-regarded article in Harvard Business Review by Robert H. Schaffer which defines and states that all management is change management. We can certainly observe and experience that […]

Delighting Customers in the New Normal

Nearly all customer-facing businesses would agree that today’s consumer is less patient and more demanding.  And living in a time of pandemic has just exacerbated that further. And because consumers […]