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Inquirer Academy

  • Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Planning and Leading Productive Meetings: Optimizing your Time to Attain Results
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  • Handling Conflicts in the Workplace: Building Trust and Sensitivity
  • Customer Service Recovery: Win Back Customers and Keep Them for Good!
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  • Supervisory Essentials: From Task to People Management
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  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • The R.O.I. on a Customer Service Mindset: Reaping the Benefits of a Customer Service Culture
  • Managing People Development: A Toolbox Session on Initiating and Managing Programs for Employees Satisfaction and Productivity
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • MS Excel Made Simple: Beginners Guide to Basic Excel
  • CODING FOR KIDS (PART 1): Enhancing Creativity & Critical Thinking
  • Mastering MS Excel: An Advanced MS Excel Course to Optimize Its Functions and Tools for Data-driven Tasks
  • CREATE A STRESS - FREE SPACE: Managing Stress for a Happier and Healthier you
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance
  • Marketing 101: How Marketing is at the core of every growth strategy
  • Practical Enterprise Architecture
  • DIGITAL MARKETING MANAGEMENT: Native Advertising: Aligning Creative Thought Process and Storytelling with your Business Strategies
  • Back to Basics: Business Etiquette - Professional Guide to Projecting the Best Image of your Company
  • Basic Quality Toolkit: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness
  • Creating and Enhancing Relationships with Customers: How to Achieve Customer Engagement and Loyalty
  • Exploring MS Powerpoint and Beyond: Interactive and Engaging Presentation Tools
  • Coaching for Results and Impact: Developing a Coaching Culture in the Organization
  • Effective Selling: Elevating your Sales Game with Tools and Techniques to Close a Sale
  • Comprehensive Maintenance and Facilities Management
  • Effective CSR Programs: Planning and Executing Relevant Programs with Social Impact
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  • Property Management of Subdivision Projects
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  • Process Management: Documentation, Mapping, and Analysis - Improving Business Processes for Effective Execution and Output
  • Productivity Plus: Purpose + Passion = High Performance
  • Fundamentals of Developing People: Ensure your Employees' Growth and Productivity
  • Effective Negotiation Skills: Applying the Different Styles of Negotiation for Everyday Application at Work
  • Lean Thinking and Management: Eliminating Waste and Adding Value
  • Conflict Management: A Win-Win Approach
  • DIGITAL TRANSFORMATION: Maximizing technology to enhance Customer Experience, improve Operational Efficiency, and expand Business Models
  • Finance for Decision Making: A Course for Non-accountants to Understand the Accounting Cycle and Financial Reports
  • Tourism Marketing: Creating a Marketing Plan for your Tourism and Hospitality Business
  • Events Management: Techniques and Strategies on Planning and Launching Events
  • Handling Customer Complaints
  • Mindfulness in the Workplace: Improving your focus, creativity, and decision making
  • Full Stack Web Development: Acquire In-Demand Skills to Create an E-Commerce Website
  • Crucial Conversations: How to deal with Power, Position and Authority
  • Review Class for CISI Exam: International Introduction to Securities and Investment
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  • Getting Things Done: The Power of Execution
  • Leadership Excellence in Challenging Times: Future-proofing your Organization
  • Review Class for CISI Exam: International Introduction to Securities and Investment
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance (CEBU)
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  • Present! - A Mindfulness Workshop for kids to improve focus and creativity
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  • Practical Labor Relations: Useful Advice and Tips on Employee Discipline
  • Basic Selling: From Tactical to Strategic Selling
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  • Copywriting Essentials: Create Clever and Compelling Copy
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  • Creativity and Innovation Through Design Thinking: Techniques and Processes to Create a User-focused Solutions in the Workplace
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  • Advanced MS Excel: Optimize Its Function to Ease and Simplify Data-driven Tasks
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  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident, Empathic & Resilient
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  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident and Empathic
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  • Creative and Innovative Thinking: Creating User-focused Solutions to Address Changing Needs
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  • Effective Management Skills: Building New Leaders in the New Normal
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  • Video Production Essentials: Create Videos to Communicate, Promote and Inspire
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  • Crisis and Recovery Marketing: Crafting New Marketing Strategies in a Disruptive Business Environment
  • 2nd Advanced MS Excel: Optimize its Function to Ease and Simplify Data-driven Tasks
  • Basic Macros and Visual Basic Application: Simplify and Execute Spreadsheet Tasks in just One Click
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  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Designing & Delivering Online Courses: A Hands-on Virtual Workshop in Creating Courses for the Workplace
  • Mindfulness at Work: Improving your Focus, Creativity and Decision Making
  • Managing Change: It Matters More Than Ever
  • Giving and Receiving Effective Feedback: Facilitating Crucial Conversations that Promote Productivity and Growth
  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident, Empathic and Resilient
  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident, Empathic and Resilient
  • Lessons in Crisis Leadership: Lead and restore your Team’s Confidence
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  • Handling Customer Complaints: Understanding and Responding to Different Customer Behavior
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  • Crisis Communication in the New Normal: Best Practices on How to Prepare, Handle and Recover from a Social Media Crisis
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  • Grammar Review for Business Writing: Correcting Common Mistakes for Better Communication
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  • Advanced MS Excel: Optimize Its Function to Ease and Simplify Data-driven Tasks
  • Hire to Win: The HR Professional's Guide to Selecting Talents in the New Normal
  • Data Storytelling: Ensuring Your Audience is Informed, Interested and Inspired
  • UPCOMING COURSES

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    ₱ 6,720.00

    Crisis Communication in the New Normal: Best Practices on How to Prepare, Handle and Recover from a Social Media Crisis


    Why join the workshop?

    What would be an organization’s worst nightmare? A good candidate for this dubious honour  might be to see your reputation, carefully built over many years, destroyed in just one day because of an inadvertent accident or incident resulting in major customer dissatisfaction - or worse, like physical injury or damage to property.

    Here, it is not just the situation itself that is the problem, but also how the public will perceive it and your business during and after the crisis. Many organizations believe that with less or no talk at all, less mistakes could be committed, but does this still hold true in today’s hyper-connected and share-happy world?

    The ability to respond to traditional and social media in times of crisis is an invaluable skill that every organization must always have at the ready, and this workshop will give participants an appreciation and understanding of the importance of communication among important players of the organization, as well as to the public, in times of crisis.


    Objectives:

    Benefits to participants of this workshop, and their organizations:

     

    • Learn how to protect your company/brand reputation, integrity and credibility

    • Practice how to effectively communicate and respond to media during crises

    • Gather best practices on how to prepare, handle, and recover from a crisis


    Who Should Attend:

    This hands-on workshop is ideal for entrepreneurs, PR practitioners, corporate and public affairs practitioners, as well as marketing and communications professionals. Representatives of politicians and celebrities, and people assigned to represent an organisation or advocacy, will also find this workshop highly beneficial.

     


    Outline:

    The highly-interactive workshop will follow a specific flight plan:

     

    • How to prepare for a crisis

    • Changes in how we manage a crisis due to social media in the new normal

    • Case studies

    • Crisis workshop / drafting of strategy and official statement

    • Simulation workshop 

    • Critique and feedback

     

    Program schedule:

    Day 1: 9:00am-11:30am & 2:00pm-4:30pm

    Day 2: 9:00am-12:00nn

     

    Program fee:

    Php 6,720 (Php 6,000 plus 12% VAT)


    Course Schedule:

    Mar 15 - 16, 2021



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    Susan Maldanado Susan Maldanado Dec 12, 2022

    Cost effective


    Stella Grimm Stella Grimm Dec 13, 2022

    Cost effective


    Rex Marshall Rex Marshall Dec 14, 2022

    I really like it


    Anthony Potter Anthony Potter Dec 14, 2022

    I support it very much


    Maria Carter Maria Carter Dec 15, 2022

    I really like it very much


    Erica Duckworth Erica Duckworth Dec 15, 2022

    Cost effective


    Joel Trawick Joel Trawick Dec 16, 2022

    I really like it


    Justin Bailey Justin Bailey Dec 16, 2022

    It's very good


    Amanda Desimone Amanda Desimone Dec 19, 2022

    Very satisfactory


    Robert Sirois Robert Sirois Dec 20, 2022

    Patient and friendly


    Luis Jeffers Luis Jeffers Dec 21, 2022

    I really like it


    Hana Crawford Hana Crawford Dec 21, 2022

    I'm very satisfied


    Mary Hamilton Mary Hamilton Dec 21, 2022

    High end atmosphere


    Thomas Lilly Thomas Lilly Dec 22, 2022

    Cost effective


    Julie Vallecillo Julie Vallecillo Dec 29, 2022

    Give people a sense of intimacy


    Dianna Jimenez Dianna Jimenez Jan 03, 2023

    Very satisfactory


    Jose Traverso Jose Traverso Jan 04, 2023

    High end atmosphere


    Travis Parnell Travis Parnell Jan 04, 2023

    It completely exceeded my expectations


    Keith Mack Keith Mack Jan 04, 2023

    I'm very satisfied


    Mary Galarza Mary Galarza Jan 04, 2023

    Very satisfactory


    Joseph Reed Joseph Reed Jan 05, 2023

    Patient and friendly


    Spring Bashir Spring Bashir Jan 05, 2023

    I support it very much


    Judith King Judith King Jan 06, 2023

    High end atmosphere


    Mary Webster Mary Webster Jan 07, 2023

    Cost effective


    Francis Jordan Francis Jordan Jan 07, 2023

    Give people a sense of intimacy


    Kelly Dipasquale Kelly Dipasquale Jan 09, 2023

    It's very good


    Don Gaines Don Gaines Jan 10, 2023

    Very satisfied


    Gerald Bunn Gerald Bunn Jan 11, 2023

    Cost effective


    Deana Hayden Deana Hayden Jan 12, 2023

    Give people a sense of intimacy


    Patrick Pyle Patrick Pyle Jan 12, 2023

    I'm very satisfied


    Thomas Kemp Thomas Kemp Jan 15, 2023

    High end atmosphere


    Millie Bouchard Millie Bouchard Jan 15, 2023

    Very satisfied


    Dewey Domenech Dewey Domenech Jan 15, 2023

    It's very good


    Anne Patel Anne Patel Jan 16, 2023

    Give people a sense of intimacy


    Erik Solomon Erik Solomon Jan 17, 2023

    I really like it


    Roland Ruiz Roland Ruiz Jan 18, 2023

    Very satisfied


    Mary Spencer Mary Spencer Jan 18, 2023

    It completely exceeded my expectations


    Lorene Holzer Lorene Holzer Jan 18, 2023

    Very satisfactory


    Lacey Quintanar Lacey Quintanar Feb 01, 2023

    Very satisfactory


    Velma Cope Velma Cope Feb 02, 2023

    Give people a sense of intimacy


    Mark Cochran Mark Cochran Feb 04, 2023

    I really like it very much


    Katherine Johnson Katherine Johnson Feb 04, 2023

    It completely exceeded my expectations


    Jason Mitchell Jason Mitchell Feb 09, 2023

    Give people a sense of intimacy


    Anita Dykstra Anita Dykstra Feb 09, 2023

    I support it very much


    John Bartlett John Bartlett Feb 09, 2023

    I support it very much


    Kelly Phillips Kelly Phillips Feb 09, 2023

    It completely exceeded my expectations


    Sean Sample Sean Sample Feb 10, 2023

    Very satisfied


    Reginald Senn Reginald Senn Feb 10, 2023

    It completely exceeded my expectations


    Catherine Johnston Catherine Johnston Feb 10, 2023

    Very satisfied


    Daniel Sumner Daniel Sumner Feb 11, 2023

    I really like it very much


    Donna Sperber Donna Sperber Feb 12, 2023

    Very satisfactory


    Paulette Kimball Paulette Kimball Feb 12, 2023

    It completely exceeded my expectations


    Carol Robinson Carol Robinson Feb 12, 2023

    I really like it


    Teresa Gray Teresa Gray Feb 14, 2023

    Cost effective


    Kimberly Maddix Kimberly Maddix Feb 15, 2023

    It's very good


    Tracy Wafer Tracy Wafer Feb 16, 2023

    Very satisfactory


    Benny Foster Benny Foster Feb 20, 2023

    Give people a sense of intimacy


    Elmer Routt Elmer Routt Feb 20, 2023

    Very satisfied


    Joseph Conner Joseph Conner Feb 21, 2023

    I really like it very much


    Paul Myers Paul Myers Feb 21, 2023

    It's very good


    Brent Scott Brent Scott Feb 22, 2023

    High end atmosphere


    Scott Vanmeter Scott Vanmeter Feb 22, 2023

    Cost effective


    Jackie Parmer Jackie Parmer Feb 23, 2023

    High end atmosphere


    William Stewart William Stewart Feb 25, 2023

    I'm very satisfied


    William Quinones William Quinones Mar 01, 2023

    I support it very much


    Peter Lewis Peter Lewis Mar 01, 2023

    It's very good


    Ronald Dewberry Ronald Dewberry Mar 01, 2023

    I support it very much


    Robert Lane Robert Lane Mar 01, 2023

    I really like it


    Johanna Campbell Johanna Campbell Mar 01, 2023

    I really like it very much


    Maxine Hamby Maxine Hamby Mar 01, 2023

    I'm very satisfied


    Robert Wiley Robert Wiley Mar 02, 2023

    I really like it very much


    John Flynn John Flynn Mar 02, 2023

    Give people a sense of intimacy


    Therese Hanford Therese Hanford Mar 03, 2023

    Cost effective


    Vincent Velasquez Vincent Velasquez Mar 04, 2023

    It completely exceeded my expectations


    Timothy Jones Timothy Jones Mar 04, 2023

    I'm very satisfied


    Sep 10, 2023


    Nov 12, 2023


    Jan 19, 2024


    Jan 23, 2024


    Jan 23, 2024