OPERATIONS MANAGEMENT

Upcoming Virtual Workshop

Process Management: Documentation, Mapping & Analysis - Improving Business Processes for Effective Execution and Output


MAY 5, 2022
Facilitator: Michael Victor Sibayan

This workshop will guide the participants in the proper documentation of business/operating guidelines and procedures together with its equivalent process map. This will help companies to document processes effectively leading to the consistency of execution and outputs translating to a higher level of customer satisfaction.

Process Management: Documentation, Mapping & Analysis - Improving Business Processes for Effective Execution and Output


MAY 5, 2022
Facilitator: Michael Victor Sibayan

This workshop will guide the participants in the proper documentation of business/operating guidelines and procedures together with its equivalent process map. This will help companies to document processes effectively leading to the consistency of execution and outputs translating to a higher level of customer satisfaction.

Other Virtual Workshop Available

Basic Quality Toolkit: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness

This highly interactive workshop will enable participants to (1) define quality and how it relates to customer satisfaction and outputs in the workplace, (2) effectively define and measure a problem that affects the process output of a given unit in the organization and (3) apply the 8 common and basic quality tools used in analyzing and solving problems in the workplace to help improve productivity, efficiency and effectiveness.

Other Virtual Workshop Available

Basic Quality Toolkit: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness

This highly interactive workshop will enable participants to (1) define quality and how it relates to customer satisfaction and outputs in the workplace, (2) effectively define and measure a problem that affects the process output of a given unit in the organization and (3) apply the 8 common and basic quality tools used in analyzing and solving problems in the workplace to help improve productivity, efficiency and effectiveness.

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