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Inquirer Academy

  • Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Planning and Leading Productive Meetings: Optimizing your Time to Attain Results
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • Critical Thinking and Decision Making in the Workplace: Analyze and Implement Effective Solutions
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Handling Conflicts in the Workplace: Building Trust and Sensitivity
  • Customer Service Recovery: Win Back Customers and Keep Them for Good!
  • Effective Video Production: How to Produce Interesting, Compelling, and Viral Videos
  • Supervisory Essentials: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • The R.O.I. on a Customer Service Mindset: Reaping the Benefits of a Customer Service Culture
  • Managing People Development: A Toolbox Session on Initiating and Managing Programs for Employees Satisfaction and Productivity
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • MS Excel Made Simple: Beginners Guide to Basic Excel
  • CODING FOR KIDS (PART 1): Enhancing Creativity & Critical Thinking
  • Mastering MS Excel: An Advanced MS Excel Course to Optimize Its Functions and Tools for Data-driven Tasks
  • CREATE A STRESS - FREE SPACE: Managing Stress for a Happier and Healthier you
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance
  • Marketing 101: How Marketing is at the core of every growth strategy
  • Practical Enterprise Architecture
  • DIGITAL MARKETING MANAGEMENT: Native Advertising: Aligning Creative Thought Process and Storytelling with your Business Strategies
  • Back to Basics: Business Etiquette - Professional Guide to Projecting the Best Image of your Company
  • Basic Quality Toolkit: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness
  • Creating and Enhancing Relationships with Customers: How to Achieve Customer Engagement and Loyalty
  • Exploring MS Powerpoint and Beyond: Interactive and Engaging Presentation Tools
  • Coaching for Results and Impact: Developing a Coaching Culture in the Organization
  • Effective Selling: Elevating your Sales Game with Tools and Techniques to Close a Sale
  • Comprehensive Maintenance and Facilities Management
  • Effective CSR Programs: Planning and Executing Relevant Programs with Social Impact
  • Basic Macros and Visual Basic Application: Simplify and Execute Spreadsheet Tasks in just One Click
  • Property Management of Subdivision Projects
  • Strategies in Digital Writing: How to Write Lean, Fast, and Viral
  • Process Management: Documentation, Mapping, and Analysis - Improving Business Processes for Effective Execution and Output
  • Productivity Plus: Purpose + Passion = High Performance
  • Fundamentals of Developing People: Ensure your Employees' Growth and Productivity
  • Effective Negotiation Skills: Applying the Different Styles of Negotiation for Everyday Application at Work
  • Lean Thinking and Management: Eliminating Waste and Adding Value
  • Conflict Management: A Win-Win Approach
  • DIGITAL TRANSFORMATION: Maximizing technology to enhance Customer Experience, improve Operational Efficiency, and expand Business Models
  • Finance for Decision Making: A Course for Non-accountants to Understand the Accounting Cycle and Financial Reports
  • Tourism Marketing: Creating a Marketing Plan for your Tourism and Hospitality Business
  • Events Management: Techniques and Strategies on Planning and Launching Events
  • Handling Customer Complaints
  • Mindfulness in the Workplace: Improving your focus, creativity, and decision making
  • Full Stack Web Development: Acquire In-Demand Skills to Create an E-Commerce Website
  • Crucial Conversations: How to deal with Power, Position and Authority
  • Review Class for CISI Exam: International Introduction to Securities and Investment
  • Social Media Analytics: Drive Results to your Business Through a Data-driven Approach
  • Getting Things Done: The Power of Execution
  • Leadership Excellence in Challenging Times: Future-proofing your Organization
  • Review Class for CISI Exam: International Introduction to Securities and Investment
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance (CEBU)
  • Strategic Key Account Management: Planning and Implementing Dynamic Account Strategies
  • Innovation Through Design Thinking: Techniques and Processes to Create User-focused Solutions in the Workplace
  • Simplified Tax Compliance for SMEs: Applying Best Practices and Approaches
  • Coding for Beginners: Explore a New Career in Programming
  • Effective Visual Communication: Create Compelling Content
  • Project Management Toolbox: Adopting the Mindset from Planning to Execution (CEBU)
  • Graphic Design Basics: Creating Artwork for Multiple Channels
  • Project Management Toolbox: Adopting the Mindset from Planning to Execution
  • Create an Impactful Online Brand Image: Ensure a Connection with your Target Audience
  • Present! - A Mindfulness Workshop for kids to improve focus and creativity
  • Chill Out: A Mindfulness Workshop for Teens to pay attention to current state of emotions
  • Handling Conflicts in the Workplace: Building Trust and Sensitivity
  • Highest and Best Use of Properties: Determining the Best Use and Highest Value for Maximum Profit
  • Critical Thinking and Decision Making in the Workplace: Analyze and Implement Effective Solutions (CEBU)
  • Effective CSR Programs: Planning and Executing Relevant Programs with Social Impact (CEBU)
  • MACE: Developing Content & Building Connections with Media - Ensure your Brand Image Internally and Externally
  • Speaking with Confidence: Overcoming Anxiety in Public Speaking
  • Selling to Managing: Making the Leap from Individual Performer to Sales Leader
  • Practical Labor Relations: Useful Advice and Tips on Employee Discipline
  • Practical Labor Relations: Useful Advice and Tips on Employee Discipline
  • Basic Selling: From Tactical to Strategic Selling
  • Leading Digital and Culture Transformation: Unifying Technology and Culture for Impactful Change
  • Emotional Intelligence in Leadership: Knowing Yourself and Leading Your Team Effectively
  • Copywriting Essentials: Create Clever and Compelling Copy
  • Effective Business Writing (CEBU)
  • MACE: The Essentials of Social Media Management - Amplify Your Brand and Engage Your Customer
  • Create an Impactful Online Brand Image: Ensure a Connection with your Target Audience (CEBU)
  • Essentials of Business Communication: Written and Oral Communication for Everyday Use
  • eLearning Instructional Design & Development Certification Workshop
  • Design Thinking for Innovation: Techniques and Processes to Create User-focused Solutions in the Workplace
  • Speaking with Confidence: Overcoming Anxiety in Public Speaking (CEBU)
  • Delighting Customers: Knowing, Serving, and Keeping Them
  • Authentic Conversation: Getting Comfortable with Important and Meaningful Conversations
  • MS Excel Made Simple: A Professional's Guide to Excel
  • Create an Impactful Online Brand Image: Ensure a Connection with Your Target Audience
  • Effective Business Writing and Email Etiquette
  • Impactful Visual Communication: Maximizing the Design Process to Create Value
  • Creativity and Innovation Through Design Thinking: Techniques and Processes to Create a User-focused Solutions in the Workplace
  • Effective Negotiation Skills: Applying the Different Styles of Negotiation for Everyday Application at Work
  • Essentials of Business Communication: Written and Oral Communication for Everyday Use
  • Advanced MS Excel: Optimize Its Function to Ease and Simplify Data-driven Tasks
  • Advanced MS Excel: Optimize Its Function to Ease and Simplify Data-driven Tasks
  • Critical Thinking and Decision Making in the Workplace: Analyze and Implement Effective Solutions
  • Effective Virtual Meetings: Embracing New Mindsets and Behavior for Productive Discussions
  • (2nd Batch) Effective Business Writing and Email Etiquette
  • Copywriting Essentials: Create Clever and Compelling Copy
  • Finance for Decision Making: A Course for Professionals to Understand the Accounting Cycle and Financial Reports
  • Effective Management Skills: Building New Leaders in the New Normal
  • (2nd) Impactful Visual Communication: Maximizing the Design Process to Create Value
  • (2nd Batch) Impactful Visual Communication: Maximizing the Design Process to Create Value
  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident, Empathic & Resilient
  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident, Empathic & Resilient
  • Coaching Skills for High Productivity: Developing a Coaching Culture in your Organization
  • Effective CSR Programs: Planning and Executing Programs with Social Impact in the New Normal
  • (3rd Batch) Effective Business Writing and Email Etiquette
  • Video Production Essentials: Create Videos to Communicate, Promote and Inspire
  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident, Empathic & Resilient
  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident and Empathic
  • Speak Your Mind: Expressing Freely with Respect & Realness
  • (BATCH 3) Impactful Visual Communication: Maximizing the Design Process to Create Value
  • Getting Things Done During The New Normal: Ensuring Execution in Spite of Adversity
  • 7th Effective Business Writing and Email Etiquette
  • Emotional Intelligence in the Workplace: Integrity, Adaptability and Resilience in the Workplace
  • Critical Thinking and Problem Solving: Analyze and Implement Effective Solutions
  • Win-win Strategies on Labor Relations Law: Use Advice to Survive and Thrive in the New Normal
  • Creative and Innovative Thinking: Creating User-focused Solutions to Address Changing Needs
  • Essentials of Business Communication: Written and Oral Communication for Everyday Use
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • Effective Workload and Time Management: Work Smarter and Achieve Results in the New Normal
  • Better Writing for College: A Senior HS and College Student's Guide to Write with Clarity and Confidence
  • Effective Business Writing and Email Etiquette
  • The Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Creative Writing for Teens: A Practical Workshop to Express Yourself through Writing
  • Creating Content & Building Connections: Ensure your Brand Image Internally and Externally
  • Authentic and Practical Selling: Maximizing Opportunities in the New Selling Environment
  • Handling Conflicts in the New Normal: Building Trust and Sensitivity
  • Process Management: Documentation, Mapping & Analysis - Improving Business Processes for Effective Execution and Output
  • Effective Management Skills: Building New Leaders in the New Normal
  • 2nd Copywriting Essentials: Create Clever and Compelling Copy
  • Coaching Skills for High Productivity: Developing a Coaching Culture in your Organization
  • Ensure Your Target Market Finds You: The Online Customer Journey
  • Video Production Essentials: Create Videos to Communicate, Promote and Inspire
  • MS Excel Made Simple: A Professional’s Guide to Excel
  • Crisis and Recovery Marketing: Crafting New Marketing Strategies in a Disruptive Business Environment
  • 2nd Advanced MS Excel: Optimize its Function to Ease and Simplify Data-driven Tasks
  • Basic Macros and Visual Basic Application: Simplify and Execute Spreadsheet Tasks in just One Click
  • Critical Thinking for Teens: Achieving Smarter Solutions for Better Decision Making
  • Designing & Delivering Online Courses: Managing Digital Learning Programs for the Workplace
  • Purpose-driven Selling: Paradigm Shift for Customer-Centricity in The New Normal
  • Executive Presence in the New Normal: Confidence and Composure in Physical and Virtual Settings
  • Critical Thinking and Problem Solving: Analyze and Implement Effective Solutions
  • (6th Batch) Effective Business Writing and Email Etiquette
  • Powerful Personal Online Branding: Investing in Yourself so that Others may Invest in You
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Designing & Delivering Online Courses: A Hands-on Virtual Workshop in Creating Courses for the Workplace
  • Mindfulness at Work: Improving your Focus, Creativity and Decision Making
  • Managing Change: It Matters More Than Ever
  • Giving and Receiving Effective Feedback: Facilitating Crucial Conversations that Promote Productivity and Growth
  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident, Empathic and Resilient
  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident, Empathic and Resilient
  • Lessons in Crisis Leadership: Lead and restore your Team’s Confidence
  • Agility for Business Recovery: Delivering Results through Agile Tools and Principles
  • Handling Customer Complaints: Understanding and Responding to Different Customer Behavior
  • QuaranTEEN: A Virtual Mindfulness Workshop for Teenagers to be Self-Aware, Confident, Empathic and Resilient
  • Crisis Communication in the New Normal: Best Practices on How to Prepare, Handle and Recover from a Social Media Crisis
  • Grit and Resilience in the Future: A Virtual Leadership Course for Teens to Be Adaptable Today and Persistent Tomorrow
  • Grammar Review for Business Writing: Correcting Common Mistakes for Better Communication
  • IT Service Management: Creating Value with Customers and Stakeholders
  • Advanced MS Excel: Optimize Its Function to Ease and Simplify Data-driven Tasks
  • Hire to Win: The HR Professional's Guide to Selecting Talents in the New Normal
  • Data Storytelling: Ensuring Your Audience is Informed, Interested and Inspired
  • UPCOMING COURSES

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    RESTORE YOUR TEAM’S CONFIDENCE

    Leaders can make or break your company during a crisis. The pandemic has exposed the remarkable difference between a true leader and a mediocre one. It is during crises when some leaders stand out and let their companies rise and thrive despite the challenges; while other leaders falter and let their…

    Read More..

    BLACK SWANS AND THE ‘ANTIFRAGILE’ EDGE

    The COVID-19 pandemic we are experiencing is sometimes referred to as a “black swan” event: an unexpected, unforeseen catastrophic event. We have heard from many self-help practitioners and so-called experts who teach us how to cope and how to be more resilient, but recently, we’ve…

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    SOCIAL MEDIA MANAGEMENT: A 2021 UPDATE

    2020 has set the whole world back. But with vaccines available, we can start…

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    GIVING AND RECEIVING EFFECTIVE ONLINE FEEDBACK

    Feedback is the one corporate exercise that is hit or miss… mostly miss. Usually, there is a tendency on the part of the feedback giver to pass judgment instead of offering reflective insight. On the other hand, there is a tendency on the part of the receiver to make things personal, instead…

    Read More..

    CHANGE MANAGEMENT IN THE NEW NORMAL: HOW TO DO IT RIGHT

    There is a well-regarded article in Harvard Business Review by Robert H. Schaffer…

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    MAINTAINING CORPORATE CULTURE EVEN DURING WFH

    Although the forthcoming Covid vaccine promises an end to the pandemic, it…

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    MANAGING PERFORMANCE IN A VIRTUAL ENVIRONMENT

    This week, we asked Alan Gamboa, our resource person on leadership and organizational…

    Read More..

    MINDFULNESS DURING THE ‘NEW NORMAL’

    Most of us are still working from home, at least partially. The assumption…

    Read More..

    EXECUTIVE PRESENCE IN VIRTUAL SETTINGS

    Executive presence inspires confidence from people. Individuals with leaders who have executive presence are more productive because they trust and respect their leader. There are different facets of executive presence.

    The foundation of which are performance, integrity and business acumen.…

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    EXECUTIVE PRESENCE IN VIRTUAL SETTINGS

    Executive presence inspires…

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    PURPOSEFUL SELLING: BEING RELEVANT DURING THE PANDEMIC

    As the focus on economic recovery takes the front seat in the “new normal,” businesses large and small alike have started ramping up their sales efforts. This is understandable since this pandemic undoubtedly caused heavy losses, and continues to wreak havoc. Consequently, all types of…

    Read More..

    ADJUSTING TO A DISRUPTIVE BUSINESS ENVIRONMENT

    Today we reached out to Maricel Gatcahalian-Badilla, our resource person on marketing, to give us some tips on how marketing professionals could respond and adjust to the current disruptive business environment.

    The world has gone through various crises numerous times but this ongoing global…

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    PROCESS IMPROVEMENT IN THE NEW NORMAL

    Process improvement initiatives tended to be overlooked during normal times, or the prepandemic business era, as other concerns took precedence. But with the “new normal” upon us all, perhaps it is worth taking a second look, to see what benefits we might gain.

    We asked our resource…

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    CRITICAL LEADERSHIP SKILLS IN TIMES OF CRISIS

    The ongoing pandemic crisis has exposed the vulnerability of companies and individuals. Most have realized that they were not prepared and ready for such a black swan event.

    Some businesses have closed, while others are struggling to survive. Since a vaccine or cure could take longer, how…

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    PRACTICAL SALES AND SELLING DURING THE ‘NEW NORMAL’

    This week, we asked our resource person on sales management and leadership, Jeff Chua, on how the sales function has changed in the “new normal.” Now that most face-to-face meetings are canceled, how can any business still achieve their sales targets? Here are some of his thoughts and…

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    EMOTIONAL INTELLIGENCE FOR LEADERS: A KEY SKILL FOR THE NEW NORMAL

    We are experiencing a universal disruption that has changed the way businesses operate. Globally, organizations are faced with uncertainty. There are too many unknowns that lead to a roller coaster of emotions: fear, anxiety, anger, hopelessness and more. The situation creates such a heightened emotional…

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    THE INEVITABLE RISE OF ONLINE LEARNING: A QUICK GUIDE

    Among the many adjustments that all businesses have had to undertake during this ongoing pandemic, the shift to online learning has become inevitable and necessary. It is also near the top of all “to do” lists for companies that need to transform to survive in our new reality of working…

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    BASIC VIDEO SKILLS FOR THE NEW NORMAL

    This week, we yield our column to Jag Garcia, our resource person on creativity and innovation. He will enlighten us on a topic that is suddenly relevant to us all during the pandemic.

    Why is it important for your team to learn video production skills? Three words: Death by Zoom. Social distancing…

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    ENSURING EFFECTIVE VIRTUAL COACHING

    For most businesses that have managed to survive during this pandemic and are able to work from home, an additional challenge is to keep track of employees—their work output and motivation. But since many tasks have migrated online, we’d all have to refine how we monitor and engage our…

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    APPLYING LABOR LAWS DURING THE PANDEMIC

    Among the many challenges that we face during this pandemic, how to handle or interpret labor laws that may affect our business, has become an important consideration.  We asked our resource person on labor relations law, Atty. Alvin Alburo, on what should be done to ensure that there is no…

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    CONNECT AND COMMUNICATE: LEADERSHIP IN THE ‘NEW NORMAL’

    This week, we asked Jun Famatigan, a former bank president and our resource person on leadership, for his tips on how to lead and motivate our employees during a crisis. The following are his thoughts and recommendations.

    The COVID-19 pandemic and the resulting massive disruption in economic…

    Read More..

    MANAGING PERFORMANCE IN A VIRTUAL ENVIRONMENT

    This week, we have asked Mr. Allan Gamboa, our resource person on leadership and organisational development, for his tips on how to deal with monitoring employees, most of whom are now “working from home.”  The following are his thoughts and recommendations.

    The shift to a…

    Read More..

    NEGOTIATING DURING THE NEW NORMAL

    With the current pandemic, business conditions are undeniably challenging. This situation has brought forth a “tug-of-war” type of differing mentalities between transac­ting parties: manufacturer and wholesaler, wholesaler and retailer, retailer and customer, manager and employee,…

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    DESIGN THINKING FOR THE NEW NORMAL

    The global pandemic of 2020 has changed almost everything for everyone. Literally everyday businesses, schools, services are having to retool, rethink, and repurpose their very existence to address the challenges of daily survival, and long-term sustainability.

    We look around and ask though:…

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    CRITICAL THINKING IN THE ‘NEW NORMAL’

    Prior to the pandemic, we got used to automating decisions and prescribing solutions based on previous experiences, and this worked to our advantage. But in this “new normal,” past assumptions and ways of doing things no longer work as effectively. We all need to rethink and adjust the…

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    SOCIAL MEDIA BRAND COMMUNICATION DURING THE PANDEMIC

    Hopefully, we will be transitioning to a “new normal” soon, with measures in place to ensure public safety as well as revitalize the economy. But, I’m sure we can all agree that our social and professional lives have been disrupted, and many businesses have been shaken— halting…

    Read More..

    THE BENEFITS OF VIRTUAL COACHING

    Well here we are, day 60-something of qua­rantine. We have lost count of the number of days. We’ve cleaned the house, established a work-from-home system, caught up with friends, finished all the Korean dramas on Netflix, supported the various causes on Facebook. Now what?

    Don’t…

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    IS ONLINE LEARNING EFFECTIVE?

    With the coronavirus disease (COVID-19) pandemic, the role of technology in lear­ning has dramatically increased. Though we are in a community quarantine, some economic activities are still ongoing and will resume in earnest, eventually. And even if many are wor­king from home, employees…

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    THE UNPRECEDENTED GOODNESS OF HUMANITY

    Today, let us hear from JR Demacais, our resource person on corporate social responsibility.

    He takes note of some positive developments he has observed, in spite of the pandemic we are experiencing right now:

    The word unprecedented has been widely used at this…

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    TIPS ON DEALING WITH THE STRESS OF STAYING HOME

    Today, we are sharing our space with Vina Vidal Vicente, our resource person on leadership, communication and organizational development. She shares her experience, along with some helpful tips, on managing stress and staying productive while staying at home:

    Read More..

    CUSTOMER SERVICE EXCELLENCE FOR SMES

    One of the misconceptions about continuing education is that it’s expensive, hence suitable only for those in large companies with generous budgets.

    Many fail to see the value that a focused and practical approach could provide, whatever the size of the business.

    A few months…

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    ONLINE BUSINESS ETIQUETTE

    While many of us maintain both business and personal profiles online, we assume that both are separate and distinct from each other. And that somehow, one will not impact the other—or so we hope. But increasingly, employers are actively searching social media to find out more about prospective…

    Read More..

    MULTIMEDIA CRISIS COMMUNICATION

    It is no longer enough for businesses to issue press releases or statements whenever they anticipate a change, disruption or potential crisis.

    The recent additional number prefix to Metro Manila phone numbers, for example, necessitated a multimedia approach—text messages, print ads,…

    Read More..

    WANTED: FULL STACK WEB DEVELOPER

    For those of us involved in some way in IT (information technology) education, we have observed increasing demand from businesses for full stack web developers.

    They are, in simple terms, programmers who could build a website on their own.

    We’ve been told…

    Read More..

    HOW DESIGN THINKING CAN HELP YOUR BUSINESS

    Design thinking” is a phrase we’ve been hearing a lot lately, and while it sounds cool, we’re not really sure what it refers to, and how it could benefit us. We asked Jag Garcia, our resource person on design thinking, to enlighten us.

    Design thinking or human-centered design…

    Read More..

    EMOTIONAL INTELLIGENCE FOR LEADERS

    We are now 20 years into this century, and it has become increasingly clear that with new, emerging business challenges and younger employees, the qualities of a “good” leader have also evolved.

    Of course many would agree that this still must be someone who can make strong business…

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    WHY EVERYONE NEEDS TO UNDERSTAND FINANCIAL REPORTS

    For those who fear numbers, accounting can seem a little scary. But everyone involved in business management knows that accounting is the language of business; hence, an appreciation or at least a basic understanding of accounting is essential.

    We asked Marco Ng, who has depth of experience…

    Read More..

    GETTING THINGS DONE

    Although many will agree that a compelling vision and a good strategy are keys to business success, without proper implementation and execution, however, they are meaningless.

    But how do we ensure effective execution? Is it enough to list our tactics and then delegate?

    We…

    Read More..

    TIPS FOR EFFECTIVE EVENTS MANAGEMENT

    With the increasing use of activation events to promote brands, the management of such events has become more crucial for success. We asked Maricel Gatchalian-Badilla, our resource person on events management, for some tips on better events management.

    Staging events can be a costly endeavor…

    Read More..

    LEADERSHIP IN CHALLENGING TIMES

    This week, we yield our column to Jun Famatigan, former CEO of Maybank, and a subject matter expert on leadership.

    True leadership has never been easy and it has become even more challenging given the pressures leaders face today: the pressure to differentiate, execute strategy, create enduring…

    Read More..

    DIGITAL TRANSFORMATION NEEDS CULTURE CHANGE, TOO

    Most businesses realize that transforming or upgrading their digital capabilities is essential.

    After all, any online sales initiative or process flow improvements, for example, will need technological support. But more surprising is how most employees resist change—even if the replacement…

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    MAKING THE CASE FOR E-CLASSROOMS

    Most employees still prefer F2F (face-to-face) learning as methodologies evolve into more workshop-style training. They want a more interactive experience, which for them is a welcome respite from the day-to-day grind.

    But training and development practitioners continue to explore e-learning…

    Read More..

    BUSINESS COMMUNICATION STILL NEEDS IMPROVEMENT

    Although English is part of the Philippine educational curriculum from preschool to university level, many employers tell us that this is still an area for improvement for aspiring and new employees.

    We asked our resource person, Vina Vidal Vicente, to enumerate some of the most common errors…

    Read More..

    ENSURING YOUR CSR PROGRAMS HAVE IMPACT

    Although most companies regard corporate social responsibility (CSR) as a way to enhance their public image, we must be reminded of what CSR is supposed to be: to take responsibility for the company’s effects on the well-being of the environment and society. CSR also applies to efforts that…

    Read More..

    THE BENEFITS OF A COACHING CULTURE

    Business owners and executives will always find ways for a return on their investments.

    And although most human resource practitioners recommend developing a coaching culture within an organization, there is concern about the costs and benefits that this would entail.

    We asked Dino…

    Read More..

    WHY GOOD WRITING IS ALWAYS RELEVANT

    Although many of my Gen-X contemporaries lament the writing ability of the younger generations, we also wonder if such a skill is still relevant in today’s twitter-sized media bites world. Shouldn’t everything be expressed in 140 characters or less? We asked our colleague at Philippine…

    Read More..

    UNDERSTAND AND BENEFIT FROM YOUR SOCIAL MEDIA DATA

    Most businesses have noticed that their customers have become more sophisticated—not just in selecting what products or services to purchase, but which social media channels and endorsers they choose to believe.  Nowadays, people buy products not just for consumption, but for the…

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    FACING CHALLENGES OF MILLENNIAL LEADERS

    Transitioning to a new supervisory or managerial role is already challenging. But new millennial leaders are finding an even greater set of challenges as they do so, for they have to overcome varied perceptions in the workplace.

    We asked Allan Gamboa, an organizational development consultant…

    Read More..

    YOUR EMPLOYEES MUST WORK FOR YOU, NOT AGAINST YOU

    All businesses, even those that rely mostly on online or digital support, would still have to deal with employees. And sometimes, managing their daily issues and concerns could be time-consuming and exhausting.

    We asked our resource person, Alvin Alburo, who specializes in business law and…

    Read More..

    HOW TO MANAGE PROJECTS EFFECTIVELY

    Although the phrase “project management” still seems heavy or complicated to most employees, many find themselves somehow working on projects anyway. These are usually defined as having a finite beginning and end date, with a set of deliverables by the time the project terminates. Examples…

    Read More..

    WAYS TO SELL EFFECTIVELY

    For top management and HR professionals, the easiest “items” or positions to justify are, more often than not, sales-related. Here, the return on investments is expected and assured, or so the thinking goes.

    Sometimes, however, the basics of effective selling are ignored or forgotten,…

    Read More..

    CONTINUING EDUCATION IN AGE OF TECH BREAKTHROUGHS

    The Fourth Industrial revolution refers to technological breakthroughs such as robotics, artificial intelligence, the internet of things, 3D printing, blockchain and big data analytics.

    These technologies are expected to change production processes, eliminate certain jobs and affect businesses…

    Read More..

    HOW PROCESSES AFFECT PROFITABILITY

    When companies talk about cost cutting, they usually mean reducing operating expenses. While this may indeed help, very few take a look at their business processes, or “how everything is done” as another key area to consider. But cutting down the number of steps of any process could save…

    Read More..

    WANTED: CONDO MANAGERS

    If we look around our crowded megametropolis, it is obvious that the only way to grow is up. Thus, we have the phenomenon of new buildings but not enough managers to run them. Fortunately, we here at Inquirer Academy believe that this trend will continue for the foreseeable future, and we have developed…

    Read More..

    HOW MS PROJECT CAN CUT COSTS, INCREASE PRODUCTIVITY

    While the phrase “digital transformation” refers to a more strategic approach to using technology for day-to-day and backroom operations, sometimes using relevant software could reap instant benefits.

    We asked our resource person, Donnie Baje, about how MS Project could accomplish…

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    FROM SELLING TO MANAGING

    A common challenge of new supervisors and managers is the shift from managing one’s own time and tasks, to minding others in one’s care. If a company could help their sales team high performers transition effectively from selling to managing, this would lead to a motivated sales team…

    Read More..

    WORKPLACE COMMUNICATION FOR MILLENNIAL LEADERS

    A significant challenge facing younger leaders is the shift to a more formal communication style. We know that millennials have spent most of their adult lives on social media, which usually translates to informal, emoji-filled missives. What would happen once they’d have to discipline members…

    Read More..

    GLOBAL CERTIFICATION WITH THE CISI QUALIFICATION

    By now, everyone in the business community should be preparing for the business environment of the future, where most jobs require specialized skills instead of just general management expertise.

    For financial services skills, the Chartered Institute for Securities and Investment (Cisi) is…

    Read More..

    BENEFITS OF AN INTERNATIONAL CISI QUALIFICATION

    1. Global reputation

    Although fairly new here in the Philippines, the Chartered Institute for Securities and Investment (Cisi) has built an overseas reputation for its education program from inception, sustained by the increasing globalization of financial markets.

    Five…

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    OVERCOMING CHALLENGES OF MILLENNIAL LEADERS

    Transitioning to a new supervisory role is already challenging. But new millennial supervisors are finding an even greater set of challenges as they do so, for they have to overcome varied perceptions (often negative) in the workplace.

    We asked Allan Gamboa, an organizational development consultant…

    Read More..

    ENCOURAGING CRITICAL THINKING

    For managers and team leaders, one major challenge is how to transform their team members or subordinates from rote followers to critical thinkers. That is, for everyone to learn how to assess a situation and come up with solutions without having to consult with their superiors every single instance.

    Read More..

    GETTING THINGS DONE: THE DISCIPLINE OF EXECUTION

    Although many would agree that a compelling vision and a good strategy are keys to business success, without proper implementation and execution, however, they are meaningless. But how do we ensure effective execution? Is it enough to list our tactics and then delegate?

    We asked Jun Famatigan,…

    Read More..

    LEADERSHIP IN CHALLENGING TIMES

    This week we yield our column to Jun Famatigan, ex-CEO of Maybank, and our new resource person on leadership.

    True leadership has never been easy and it has become even more challenging given the pressures leaders face today: the pressure to…

    Read More..

    CONCRETE BENEFITS OF ONLINE LEARNING FOR BUSINESS COURSES

    The case for online learning tends to be mixed: although many can appreciate the convenience, others question the options available and whether those who view them really learn or are simply entertained.

    Inquirer Academy recently partnered with Australia New Zealand Institute (ANZI), which…

    Read More..

    3 TIPS FOR EFFECTIVE EVENTS MANAGEMENT

    With the increasing use of activation events to promote brands, the management of such events has become more crucial for success.  We asked Maricel Gatchalian-Badilla, our resource person on events management, for some tips on better events management.

    There are three major concepts…

    Read More..

    WHY YOUR BRAND SHOULD HARNESS SOCIAL MEDIA ANALYTICS

    This week, we yield our column to our resource persons on social media analytics. Here’s their take on an increasingly important topic.

    Data is not just a buzzword—it drives value for the business. It helps companies understand their customers better. It unlocks untapped or undertapped…

    Read More..

    CRUCIAL CONVERSATIONS AND HOW THEY AFFECT BUSINESS

    Some of us have had to face the stakeholders of our business and ask for financing, or permission to pursue a new market and/or purchase equipment. While these are more typical examples of crucial conversations, many everyday interactions could also be just as important.

    A crucial conversation…

    Read More..

    MINDFULNESS IN THE WORKPLACE

    We’ve been hearing the term “mindfulness” a lot, lately, and we’ve wondered how it could be applied in our work life.

    We asked Luz Mercurio, an expert on organizational and talent development, for her insights and here’s her take:

    We live in a very busy…

    Read More..

    WHY YOUR BUSINESS MIGHT NEED A FULL STACK WEB DEVELOPER

    For those of us involved in some way in IT education, we have observed increasing demand from businesses for full stack web developers.

    They are, in simple terms, programmers who could build a website on their own.

    We’ve been told that such specialists…

    Read More..

    MARKETING TOURISM FOR SERVICES

    Consider tangible products such as apparel, bags and shoes. Marketing professionals can rely on their usual tools (the oft-cited 4 Ps) when creating a marketing plan. But in the case of tourism services such as tour packages, we are selling not just individual products or services, but an entire…

    Read More..

    AVOIDING DISASTERS WITH AN EFFECTIVE FACILITIES AND MAINTENANCE PROGRAM

    Many of us now live in condos—and a quick glance at Manila’s skyline would reveal that many more are being built every day. But what about the safety of the residents and the upkeep of these buildings?

    The headlines about fires are a wake-up call for all of us to be more conscious…

    Read More..

    THE BENEFITS OF AN EMPLOYEE RETIREMENT PROGRAM

    We begin this new year, perhaps a bit ironically, with “the end in mind”—by taking on the topic of retirement. People and organizations sometimes avoid discussion on this sensitive issue, but a good retirement program signifies that indeed, a company cares for its employees. If…

    Read More..

    SOCIAL MEDIA-RAISED YOUTH CAN BE BETTER COMMUNICATORS

    A significant challenge facing younger leaders is the shift to a more formal communication style.  We know that millennials have spent most of their adult lives on social media, which usually translates to informal, emoji-filled missives.  What would happen once they’d have to discipline…

    Read More..

    INVESTING 101: FACTORS TO CONSIDER

    We are always told by our elders and mentors that we need to save and invest for our future, but where should one start? Even with all the investment options available, the temptation is to procrastinate and spend for something now. After all, yolo!

    We asked Carlo Cuevas, our resource person…

    Read More..

    BACK TO SALES MANAGEMENT BASICS: 4 WAYS TO REINFORCE YOUR PERSONAL TOUCH

    For top management and HR professionals, the easiest “items” or positions to justify are, more often than not, sales related.

    The ROI of such roles is expected and assured, or so the thinking goes. But apart from product or service knowledge, sometimes the basics of effective selling…

    Read More..

    TAX REFORM AND ITS IMPACT ON FILIPINOS’ POCKET, WALLET, WEALTH

    This week, we yield our column to our resource person for one of our continuing professional development courses (CPD), Mark Fajiculay, whose expertise is on tax management, audit and other accounting functions. He shares his thoughts and insights on the ongoing tax reform initiatives of the government:

    Read More..

    THE BENEFITS OF A COACHING CULTURE

    Business owners and executives will always find ways for a return on their investments. And although most human resource practitioners recommend developing a coaching culture within an organization, there is concern about the costs and benefits that this would entail.

    We asked Dino Badilla,…

    Read More..

    RELATIONSHIP MARKETING: TIPS TO IMPROVE AND ENHANCE LOYALTY

    On top of the wish list of most businesses is loyal customers. After all, their purchases translate into repeat business and referrals—a powerful engine for the growth of sales and profits. And brand marketers know that building and cultivating a relationship with clients transcends initial…

    Read More..

    BUSINESS ETIQUETTE STILL MATTERS

    When you’re looking for ways to reach your customers, your most important asset is right in front of you—your people.

    They interact with your clients, either directly or indirectly. If they are willing to endorse a product or service professionally and sincerely, it speaks well…

    Read More..

    CREATING A CULTURE OF OPERATIONAL EXCELLENCE

    On the wish list of many companies is to inculcate a culture of quality and excellence, involving all employees and all processes.

    But this is, of course, easier said than done. Where should we begin? And how do we sustain this, once established?

    We talked to Michael Sibayan, our resource…

    Read More..

    IMPROVING WRITTEN AND SPOKEN BUSINESS COMMUNICATION

    English is part of the Philippine educational curriculum from preschool to university level. If you went to school in the Philippines, you should have been taught proper English usage and grammar. But many employers tell us that this is still an area for improvement for aspiring and new employees.

    Read More..

    3 WAYS IFRS AND PFRS CAN HELP BUSINESS PERFORMANCE

    The common perception that auditors are only useful “after the fact,” is pervasive yet outdated.

    Increasingly, with international compliance a new reality for most corporations, the accounting profession is an indispensable partner in improving the business.

    We asked Marco…

    Read More..

    HOW TO ENCOURAGE CRITICAL THINKING IN YOUR TEAM

    For managers and team leaders, one major challenge is how to transform their team members or subordinates from rote followers to critical thinkers. That is, for everyone to learn how to assess a situation and come up with solutions without having to consult with their superiors every single instance.

    Read More..

    THREE WAYS AN AUDIT HELPS YOUR BUSINESS

    Typically, the mere mention of an audit raises anxiety levels in many employees, with their fear that there must be something wrong, that they may be wrong, or that they may have done wrong—an unnecessarily antagonistic view.

    However, ‘proper’ auditing has become a tool in…

    Read More..

    5 COMMON MISCONCEPTIONS ABOUT MARKETING

    For those who are not in the profession, marketing seems exotic and expensive—filled with “creative types” whose purpose seems to be to spend and spend.

    But marketing is key to most strategic initiatives.

    Any growth goal, from market expansion, product line extension,…

    Read More..

    ENTERPRISE ARCHITECTURE FOR BEGINNERS

    It is a common notion that Enterprise Architecture (EA) focuses on Information Systems only. It rather focuses on the whole enterprise.

    EA connects the four pillars of the company: Business Architecture, Information Architecture, Application Architecture, and Technology Architecture.

    We…

    Read More..

    WHY ACCOUNTANTS NEED TO KNOW STRATEGIC FINANCE

    One criticism of the accounting profession is that sometimes, it is too “tree-focused” and many would miss “the forest.”

    Some tend to just look at numbers as stand-alone, isolated and not integrated to enable a full or total picture of the organization’s financial…

    Read More..

    EFFECTIVE BUILDING MANAGEMENT TEAM NEEDED

    We saw the rapid increase in the number of buildings and condominiums in the past years.

    The selection of a building is crucial to a company for it affects its image and productivity of employees. Thus, property management is important in business growth for both the developer and tenant.

    Read More..

    3 WAYS TO HANDLE WORK-RELATED STRESS

    Most of us in the workplace have to cope with increasing workloads—with multiple deadlines and deliverables piling up.
    This can lead to everyone feeling overwhelmed and stressed.

    So what could we do to handle stress?

    We asked Dr. Didoy Lubaton, a physician who also devotes…

    Read More..

    THREE EFFECTIVE WAYS TO MANAGE A MULTIGENERATIONAL WORKFORCE

    We have observed that millennials have their own unique traits, behaviors, priorities and their own set of work challenges. But older generations, who are more set in their ways, may be less accepting, even with the understanding that innovation, technology and change are inevitable to sustain progress.…

    Read More..

    WRITING FOR TEENS: COMMUNICATING ACROSS MULTIMEDIA

    Do you have teens who love reading and writing, but you’re wondering what career options are available to them? Or perhaps you’re worried that their writing ability might not get them into the college of their choice? Or perhaps they’ve started a blog, and you’ve checked it…

    Read More..

    CODING FOR KIDS: INVEST IN THE FUTURE TODAY

    We asked the team of MyCode for their insights on a new trend: Teaching coding to young kids, around 7-12 years old. While this might seem too young, others argue that all innovations of the future would depend on knowing how to code.

    As further proof, they asked us to think of the recent…

    Read More..

    How to overcome your fear of MS Excel

    One course that we are always asked about, that is, if we have it in our lineup or not, is MS Excel. Gaining proficiency in this particular software seems to be a common concern for many employees—and not just for those whose main job is in finance or accounting. The challenge though is overcoming…

    Read More..

    THOUGHTS ON CRAFTING A SOCIAL MEDIA STRATEGY

    Social media and its impact on today’s businesses can’t be overstated. But devising a strategic response to this disruptive technology/communication channel has proven tricky to many.

    We consulted with JV Rufino, Director for Mobile and Social of the Inquirer Group, for some of…

    Read More..

    THREE WAYS MILLENNIALS CAN BE MORE EFFECTIVE COMMUNICATORS

    A significant challenge facing younger leaders is the shift to a more formal communication style.

    We know that millennials have spent most of their adult lives on social media, which usually translates to informal, emoji-filled missives.

    What would happen once they’d have to discipline…

    Read More..

    TIPS ON HANDLING CUSTOMER COMPLAINTS

    On most days, some of our friends on our Facebook feed would complain about a customer service failure.

    One would think that all front liners would already know what to do, but the constant complaints indicate that this is not so, and that further training or orientation is required.

    Here…

    Read More..

    SIX CHALLENGES TO PREPARE FOR A NEW LEADERSHIP ROLE

    As recently as perhaps 10 years ago, the journey from rank and file to a supervisory role usually took a few years. Most companies preferred their employees to learn on the job and were willing to wait for them to hone their talents and grow into a leadership role.

    But with the explosive growth…

    Read More..

    GAME OF TRENDS: THREE WAYS TO INFLUENCE SOCIAL MEDIA

    Most companies today have digital marketing or social marketing departments.

    But with the viral and somewhat uncontrollable nature of social media, the key messages or even the brand image could be damaged by negative assertions or feedback.

    We spoke to Matikas Santos, Newslab Innovations…

    Read More..

    THREE TIPS ON PRESENTING TO MILLENNIALS

    One challenge for Gen-X bosses and presenters is how to engage their millennial audience—and prevent a sea of uninterested faces looking at their smart phones while they’re talking.

    We asked Jose Paolo Alcantara, a learning consultant, course developer, trainor and college professor,…

    Read More..

    WHY CRITICAL THINKING IS ESSENTIAL IN TODAY’S WORKPLACE

    A generation ago, a typical complaint about errant employees was a lack of common sense—“not as common,” the bosses would say.

    But with the rise of instantly available information (“just Google it”) the challenge has become how to sift through it all, and discerning…

    Read More..

    THE IMPORTANCE OF CONTINUING EDUCATION

    Whenever I’m asked by younger professionals about what further studies they should take, I now always reply that it depends on their career goals.

    Maybe 10 years ago, I would have automatically responded that an MBA or Master’s Degree would be essential, but I no longer believe…

    Read More..

    THE NEED TO LEARN PROFESSIONALISM, BUSINESS ETIQUETTE

    We still hear stories of employers complaining about employees who are unfamiliar with basic business etiquette, and who act and look unprofessional.

    Some blame the casual nature of youth culture, and their lack of face-to-face social interaction.

    We asked Miselle Borgonio, a certified…

    Read More..

    ENGAGING YOUR CUSTOMERS THROUGH

    IF BUSINESSES wish to tap the ever-growing millennial market, it has become imperative to come up with content that will engage and possibly become viral on social media.

    This means typically, short videos that are amusing or noteworthy to the youth market.

    But how can brands ensure…

    Read More..

    HOW BUSINESSES CAN TAKE ADVANTAGE OF SOCIAL MEDIA TRENDS

    Most companies today have digital marketing or social marketing departments.  But with the viral and somewhat uncontrollable nature of social media, the key messages or even the brand image could be damaged by negative assertions or feedback. In short, this has meant bad publicity that companies…

    Read More..

    THE NEED TO REINFORCE PROFESSIONALISM IN THE WORKPLACE

    WE PREVIOUSLY thought that once young millennials enter the workforce, they would assimilate into the world of business seamlessly.

    But with the rise of BPOs and their more informal culture, plus mobile technology and casual fashion, companies are now struggling with maintaining an attitude…

    Read More..

    LEADERSHIFT: MORE PERSPECTIVES

    OUR FAITHFUL readers may recall our column two weeks ago on preparing for the move from rank-and-file to supervisor.   We enumerated the various challenges and opportunities that the newly promoted would face.  For today, we interviewed Boris Joaquin, Chief Equipping Officer of Breakthrough…

    Read More..

    MANAGING MILLENNIALS: CHALLENGES AND OPPORTUNITIES

    Let’s face it: for the next five years at least, any business hiring new talent will have to get used to dealing with millennials and their work styles.

    There are many stereotypes, such as  “always glued to their social media accounts” or “always dissatisfied and…

    Read More..

    WHY ENGAGING PRESENTATIONS ARE CRUCIAL

    THE NOTION of speaking in front of an audience can strike fear into a lot of people, and this is why professionals who can engage people in meetings, assemblies, parties and other events are deemed admirable, intelligent and relatable.

    Delivering presentations in the business or corporate…

    Read More..

    THE IMPORTANCE OF PROFESSIONALISM AT WORK

    PROFESSIONALISM does not mean just wearing a suit, leading a team, or obtaining an advanced academic degree.

    It entails expressing the values of responsibility, integrity, excellence, and accountability, at all times, because all jobs across different industries will always require one thing…

    Read More..

    ADVANTAGES OF EFFECTIVE PHOTOGRAPHY
    It has been said many times in advertising that content is king, but with so many messages being thrown at us every day, many important messages will inevitably get drowned out.

    Photographs are important not only for news, but also for business, especially…

    Read More..

    DEVELOP AN ATTITUDE OF PROFESSIONALISM

    Over the course of our careers, most of us will move through different roles, with each emphasizing a different set of skills. However, across all jobs in all the different industries, one thing will always remain true: that a high degree of professionalism and ethical behavior is required to advance…

    Read More..

    TELLING STORIES THROUGH EFFECTIVE PHOTOGRAPHY

    It has been said many times in advertising that content is king. With so many messages being communicated to us, many important messages inevitably get drowned out. A quick look through your social media newsfeeds would either reveal photographs that try to sell too much, or just a bunch of boring…

    Read More..

    DO'S AND DON'TS OF EFFECTIVE CORPORATE COMMUNICATION

    THE ABILITY to effectively build relationships and communicate with the media is a valuable skill that every organization must develop and understand to be able to wield it effectively. The media can be an important ally to help inform the public of your unique products or services, your events and…

    Read More..

    DON'T BE A VICTIM: AVOID ‘DEATH BY MEETING’ PHENOMENON

    Meetings are still a prevalent feature of corporate culture, particularly here in the Philippines.

    These gatherings are meant to open up structured avenues for the dynamic expression, transmission, and exchange of ideas, which if done right, can fast-track the successful achievement of business…

    Read More..

    RELEVANCE OF SOCIAL MEDIA MANAGEMENT

    Businesses and brands today seek to reach their market or audience through social media, an increasingly vital touchpoint.

    As of the first quarter of 2016, the number of Filipinos with access to social media increased by 28 percent over the level seen the previous year.

    These active…

    Read More..

    MILLENNIALS AND LEARNING PREFERENCES

    It is often cited that the median age of Filipinos is 23. This means that for the foreseeable future, most of the new hires and young professionals will be in this growing age group.

    This fact presents new challenges and opportunities, among them ensuring the proper training and development…

    Read More..

    BUILDING A CULTURE OF CUSTOMER SERVICE

    The internet is rife with memes and listicles that provide examples of how “simple” customer service has either brought companies down to their knees or completely pulled them out of obscurity to enjoy their moment in the spotlight.

    These examples expose the sad truth that…

    Read More..

    PRESENTATION SKILLS AND THEIR IMPORTANCE IN THE WORKPLACE

    The notion of speaking in front of an audience can strike fear into a lot of people, and this is why professionals who can engage people in meetings, assemblies, parties and other events are deemed admirable, intelligent and relatable.

    Delivering presentations in the business or corporate…

    Read More..

    EMPOWERING PEOPLE THROUGH CONTINUOUS LEARNING

    Employees and businessmen need to stay relevant with the times as the business environment is ever-changing, whether due to consumer trends, changes in regulations or technological advancements.

    With this, skills need to be continuously upgraded. Otherwise, one may be left behind in this fast-paced…

    Read More..

    IS MEDIA A FRIEND IN BUSINESS?

    THE ABILITY to effectively communicate with media is a valuable skill that must be present in every organization.

    Media can be an ally to help inform the public of your uniqueness in the market, your events and advocacies that the public can participate in.

    However, though media is…

    Read More..

    RESPONDING TO MEDIA AS A VALUABLE SKILL IN BUSINESS

    What would be an organization’s worst nightmare?

    A good candidate is seeing your reputation, which was built over many years, destroyed in just one day because of an accident or an incident resulting in major customer dissatisfaction.

    It is not just the situation itself that is…

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    WRITING WITH IMPACT

    Almost everyone in the workplace writes everyday, such as e-mails, memos, reports or proposals. With the many tasks that need to be done, writing can be a neglected skill especially when employees do so carelessly and hurriedly.

    Concise and error-free writing is essential in the workplace…

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    EFFECTIVE WRITING IN THE WORKPLACE

    Effective writing is an essential skill in the workplace. But many managers still complain about their subordinates’ subpar grammar and poor writing skills. Businesses believe that additional training is required to enable employees to communicate clearly and concisely.

    Ruel S.…

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    THE POWER OF MOBILE

    When the late Steve Jobs revealed the features of the first iPhone in 2007, the audience was amazed and excited—the applause when he demonstrated the capabilities of the multi-touch screen, and the collective shock when he clued the audience in, that one device could be a phone, Internet communicator,…

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    THE VALUE OF PHOTOGRAPHY IN BUSINESS

    With the availability of high quality smartphones and cameras nowadays, everyone can be a photographer.

    Photographs are important not only for news but for business as well, especially for use in social media and advertising.

    This thus makes the ability to take good photographs…

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    NEW ‘CORE INQUIRER’ COURSES AT INQUIRER ACADEMY

    The Inquirer Academy welcomes a new Executive Director for 2016, Daniel Glenn San Luis.  Glenn is a continuing education practitioner for over 10 years, and has an MBA from Kellogg/Northwestern University.

    Although he has been busy designing new courses and setting up a new strategic…

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    RESPONDING TO MEDIA DURING ISSUES AND CRISIS

    It takes years for a company to build a good reputation and mere seconds for it to be tarnished.

    This is especially true these days with the advent of social media, where anyone with an Internet connection can post a negative comment on a company, thus sullying its good reputation that…

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    A NEW GEM CALLED MOBILE MARKETING

    Mobile phones are everywhere and they are changing the way we live, work and play.

    This makes a mobile phone a powerful gadget that can also be used for marketing campaigns.

    Some company executives, however, still believe that mobile marketing simply involves sending a text…

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    SAVING YOUR REPUTATION IN THE MIDST OF CRISIS

    ROBERT de Niro’s character in the movie “Stardust” said, “Reputation, you know—a lifetime to build, seconds to destroy.”

    In the same vein, a company executive needs only 10 minutes to act and save his or her reputation if a crisis hits.

    This…

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