• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • Customer Service Recovery: Win Back Customers and Keep Them for Good!
  • DIGITAL MEDIA MANAGEMENT SERIES 4: Principles of Creative Video Production:
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking and Decision Making in the Workplace: Analyze and Implement Effective Solutions
  • The R.O.I. on a Customer Service Mindset: Reaping the Benefits of a Customer Service Culture
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials Training: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • MS EXCEL MADE SIMPLE: Beginners Guide to Basic Excel
  • CODING FOR KIDS (PART 1): Enhancing Creativity & Critical Thinking
  • ADVANCED MS EXCEL: Optimize its Functions to Ease and Simplify Data-Driven Tasks
  • CREATE A STRESS - FREE SPACE: Managing Stress for a Happier and Healthier you
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance
  • Marketing 101: How Marketing is at the core of every growth strategy
  • Practical Enterprise Architecture
  • DIGITAL MARKETING MANAGEMENT: Native Advertising: Aligning Creative Thought Process and Storytelling with your Business Strategies
  • Essentials of Business Communication: Written and Oral Communication for Everyday Use
  • Business Etiquette 101: Professional Guide to Projecting the Best Image of your Company
  • BASIC QUALITY TOOLKIT: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness
  • UPCOMING COURSES

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    ₱ 11,800.00

    LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching


    Why join the workshop?

     

    This two-­day LeaderShift program aims to introduce participants to the principles and practice of performance coaching and performance management. It begins with the assumption that there is an existing metric system or scorecard.

    Managing people and their productivity still has to come with the correct leadership approach, matched with the right tools.

    Key Performance Indicators (KPIs) i?s one of the most commonly used tools which help companies manage their people effectively and guide their progress. The main purpose of Key Performance Indicators is to align the workers' performance with the long­-term strategic objectives of the company. Like a compass, Key Performance Indicators help determine if a worker is on the right track. And most companies utilize a Balanced Scorecard ­- a famous tool in strategic management which provides a clear guide on identifying targets and specific ways to achieve them ­ in determining and tracking KPIs.

    In a study done by Bersin by Deloitte called "The Corporate Learning Factbook" in 2013, it reported that employees who attended training programs increased their productivity by 22.4%. But, when training was complemented by coaching, employee productivity levels increased to 88%.

    Managers should know that in order to turn a good employee into a leading employee, training alone wouldn't suffice. It is a combination of training, coaching, performance support, and employee assessment that makes the difference.. Corporate learning, when managed well, can be one of your most important sources of competitive advantage. Coaching is an essential skill to help subordinates, colleagues and the organization to achieve peak performance.

    This LeaderShift workshop is the third?in a series of four separate but complementary workshops jointly developed by the Inquirer Academy and Salt & Light Ventures. The other modules in the LeaderShift series include:

    • LeaderShift module 1: Leader as a PEOPLE MANAGER
    • LeaderShift module 2: Leader as a COMMUNICATOR
    • LeaderShift module 4: Leader as an INNOVATOR


    Who Should Attend:

    This program is designed to provide new and incoming supervisors and managers with all the tools and the right skillsets to jump­start their supervisory/management careers. They will be given specialised instruction and guidance, as well as an evaluation of their performance and progress through the program. The aim is to train high­potential candidates to become high­-performance talents recognised and invaluable across their respective organisations.


    Outline:

    This performance management coaching training develops participants’ management style and gives them the following skills:

    1. Establishing agreements
    2. Understanding coaching principles and the GROW Model
    3. Establishing Trust
    4. Active listening
    5. Powerful questioning
    6. Asking permission
    7. Coaching feedback
    8. Setting goals that energize and motivate
    9. Setting/reviewing actions
    10. Building responsibility for improvements and solutions


    Course Schedule:

    Sep 8 - 9, 2016


    Sep 15, 2016


    Sep 15, 2016


    Nov 07, 2016


    Nov 07, 2016


    Jan 13, 2017


    Jan 13, 2017


    Jan 18, 2017


    Jan 18, 2017


    Jan 20, 2017


    Jan 20, 2017


    Feb 22, 2017


    Feb 22, 2017


    Mar 14, 2017


    Mar 14, 2017


    May 13, 2017


    May 13, 2017


    May 28, 2017


    May 28, 2017


    Aug 15, 2017


    Aug 15, 2017