• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • CUSTOMER SERVICE SERIES 2: Customer Service Recovery: "Win Back Customers and Keep Them for Good!"
  • DIGITAL MEDIA MANAGEMENT SERIES 4: Principles of Creative Video Production: "How to produce interesting, compelling, and viral videos"
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking in the Workplace: Analyze and Implement Effective Solutions
  • CUSTOMER SERVICE SERIES 3: The R.O.I. on a Customer Service Mindset: "Reaping the Benefits of a Customer Service Culture!"
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials Training: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • UPCOMING COURSES

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    ₱ 11,800.00

    LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating


    Why join the workshop?

    This two­-day program aims to equip new supervisors and line managers with the effective and engaging communication skills to meet the demands of today’s business environment.

    This LeaderShift workshop is the second in a series of four separate but complementary workshops jointly developed by the Inquirer Academy and Salt & Light Ventures:

    • LeaderShift module 1: Leader as a PEOPLE MANAGER
    • LeaderShift module 3: Leader as a PERFORMANCE COACH
    • LeaderShift module 4: Leader as an INNOVATOR


    Objectives:

    Specifically, by the end of the course, the participants will have been introduced to:

    • Interpersonal Communication Keys to Effective Leadership
    • The Process of Communication
    • Barriers to Communication
    • Basics of Effective Writing


    Who Should Attend:

    This series is designed to provide new and incoming supervisors and managers with all the tools and the right skillsets to jump­start their supervisory/management careers. They will be given  specialised  instruction  and  guidance,  as  well  as  an  evaluation  of  their  performance and progress through the program. The aim is to train high­potential candidates to become high­performance talents recognised and invaluable across their respective organisations.

    The workshop is ideal for professionals who may be regularly required to communicate with others  in  an  engaging  or  persuasive  manner within  the  workplace  setting,  or  basically anyone who wants to review and improve on their communication fundamentals.


    Outline:

    The highly­interactive and hands­on program will be divided into 2 parts:

    • Part I: Effective Writing 
      • Almost everyone in the workplace today is required to regularly write such things as emails, memos, reports, or proposals, and although effective writing is an undeniably essential  skill  in  the  workplace,  writing  correctly  can  often  be  a  neglected  skill. Business  managers  today  now  see  the  value  of  additional  training  and  guided practice, for employees to be able to effortlessly communicate clearly and concisely in order to present a truly professional and competent image.
      • Topics: 1) Introduction to Effective Writing; 2) Important Grammatical Reminders; 3) Memos, Letters, Press Releases, and Emails; 4) Critiquing Written Works; and 5) Defeating “Writer’s Block” and others.
    • Part II: Communication as an Interpersonal Skill
      • This segment will help participants learn the principles and techniques for interpersonal communication for effective leadership. Participants will have the opportunity to develop the confidence and ability to speak and engage with audiences of any size, listen to feedback and instructions with their full attention, as well as mitigate potential barriers to communication. Additionally, they will get to practice how to formulate and transmit powerful and persuasive messages.
      • Topics: 1) Understanding Behavioural Styles; 2) Starting With Self-Awareness; 3) Listening and Effectively Communicating; 4) Discovery Through Criticism


    Course Schedule:

    Aug 25 - 26, 2016


    Aug 03, 2016


    Aug 03, 2016


    Aug 11, 2016


    Aug 11, 2016


    Nov 05, 2016


    Nov 05, 2016


    Dec 18, 2016


    Dec 18, 2016


    Jan 08, 2017


    Jan 08, 2017


    Feb 12, 2017


    Feb 12, 2017


    Mar 01, 2017


    Mar 01, 2017


    Mar 14, 2017


    Mar 14, 2017