• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • CUSTOMER SERVICE SERIES 2: Customer Service Recovery: "Win Back Customers and Keep Them for Good!"
  • DIGITAL MEDIA MANAGEMENT SERIES 4: Principles of Creative Video Production: "How to produce interesting, compelling, and viral videos"
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking in the Workplace: Analyze and Implement Effective Solutions
  • CUSTOMER SERVICE SERIES 3: The R.O.I. on a Customer Service Mindset: "Reaping the Benefits of a Customer Service Culture!"
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials Training: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • UPCOMING COURSES

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    ₱ 11,800.00

    LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management


    Why join the workshop?

    This two­-day LeaderShift program aims to equip new supervisors and line managers with the fundamental management competencies to meet the demands of today’s business environment.

    This LeaderShift workshop is the first in a series of four separate but complementary workshops jointly developed by the Inquirer Academy and Breakthrough Leadership. The other modules in the LeaderShift series include:

    • LeaderShift module 2: Leader as a COMMUNICATOR
    • LeaderShift module 3: Leader as a PERFORMANCE COACH
    • LeaderShift module 4: Leader as an INNOVATOR


    Objectives:

    Specifically, at the end of the course, the participants will be able to:

    • Identify their Leadership Challenges
    • Define their role and contributions to their organisational goals and vision
    • Improve their capability in driving results through people
    • Identify personal areas for improvement on Leadership


    Who Should Attend:

    This program is designed to provide new and incoming supervisors and managers with all the tools and the right skillsets to jump­start their supervisory/management careers. They will be given specialised instruction and guidance, as well as an evaluation of their performance and progress through the program. The aim is to train high-­potential candidates to become high­-performance talents recognised and invaluable across their respective organisations.


    Outline:

    The highly­-interactive and hand-s­on program will be divided into 3 parts:

    • Part I: The Challenge of Leadership
      • This module situates participants in their role as leaders who need to meet the expectations of superiors, direct reports, and peers, and what they must be able to do to meet these expectations. The module identifies their functions as leaders and describes the proper mindset and skills required of their roles.
      • Topics: Leadership Pipeline, Leadership and Management Overview
    • Part II: Managing Work
      • This module walks participants through the work process, for a better understanding of how the functions of Planning and Controlling impact their unit’s contributions to achieving the goals of their organization. Emphasis will be on how Results can be secured through proper Planning and Performance Management
      • Topics: Managing Work, Planning Activities, Controlling Performance,
    • Part III: Leading the Team
      • This module focuses on participants’ abilities to influence others and shape the team’s culture. Emphasis will be on the functions of Organizing and Leadership as they contribute to ensuring successful team performance.
      • Topics: Leading the Team, Organizing the Team, Leading People, Situational Leadership, Developing People, Rewarding and Motivating People


    Course Schedule:

    Aug 11 - 12, 2016


    Nov 14, 2016


    Nov 14, 2016


    Jan 01, 2017


    Jan 01, 2017