• Essentials of Social Media Management: Amplify your Brand and Engage your Customers
  • Leading Effective Meetings: Optimizing your Time and Resources
  • Developing an Attitude of Professionalism: Values and Attitudes for Success
  • Effective Workload Management: Everyday Techniques to Get Things Done
  • LeaderShift Module 1: The Leader as a PEOPLE MANAGER: From Task to People Management
  • Multi-Generation Workforce Management: Bridging Work Styles across a Diverse Workforce
  • Project Management Skills for Everyday Tasks: Adopting the Mindset from Planning to Execution
  • LeaderShift Module 2: The Leader as a COMMUNICATOR: From Talking and Writing to Communicating
  • LeaderShift Module 3: The Leader as a PERFORMANCE COACH: From Performance Monitoring to Leading and Coaching
  • Handling Customer Complaints: Communicate and Connect with your Customers
  • Customer Service Recovery: Win Back Customers and Keep Them for Good!
  • DIGITAL MEDIA MANAGEMENT SERIES 4: Principles of Creative Video Production:
  • LeaderShift Module 4: The Leader as an INNOVATOR: From Typical to Critical Thinking
  • Critical Thinking and Decision Making in the Workplace: Analyze and Implement Effective Solutions
  • The R.O.I. on a Customer Service Mindset: Reaping the Benefits of a Customer Service Culture
  • Professional Image and Presence: Civility and Etiquette in the Modern Business Setting
  • Managing Employee Development: Creating Programs for Career Growth and Retention
  • Supervisory Essentials Training: From Task to People Management
  • Interactive & Engaging Presentation Skills: Applicable Tools & Techniques for your presentation
  • Sales Proficiency Training (SPRING): Methods and Techniques in Sales & Negotiation
  • Digital Marketing Toolbox: Using the Paid, Owned, and Earned Model
  • PHONETOGRAPHY: Explore, Create, & Inspire using your Smartphone
  • Supervisory Essentials Training: Leader as an Effective Communicator
  • MS EXCEL MADE SIMPLE: Beginners Guide to Basic Excel
  • CODING FOR KIDS (PART 1): Enhancing Creativity & Critical Thinking
  • ADVANCED MS EXCEL: Optimize its Functions to Ease and Simplify Data-Driven Tasks
  • CREATE A STRESS - FREE SPACE: Managing Stress for a Happier and Healthier you
  • Building and Condo Management: Property & Facility Management, Leasing and Preventive Maintenance
  • Marketing 101: How Marketing is at the core of every growth strategy
  • Practical Enterprise Architecture
  • DIGITAL MARKETING MANAGEMENT: Native Advertising: Aligning Creative Thought Process and Storytelling with your Business Strategies
  • Essentials of Business Communication: Written and Oral Communication for Everyday Use
  • Business Etiquette 101: Professional Guide to Projecting the Best Image of your Company
  • BASIC QUALITY TOOLKIT: Apply the 8 tools used to improve Productivity, Efficiency and Effectiveness
  • UPCOMING COURSES

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    BUSINESS ETIQUETTE STILL MATTERS

    When you’re looking for ways to reach your customers, your most important asset is right in front of you—your people.

    They interact with your clients, either directly or indirectly. If they are willing to endorse a product or service professionally and sincerely, it speaks well…

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    CREATING A CULTURE OF OPERATIONAL EXCELLENCE

    On the wish list of many companies is to inculcate a culture of quality and excellence, involving all employees and all processes.

    But this is, of course, easier said than done. Where should we begin? And how do we sustain this, once established?

    We talked to Michael Sibayan, our resource…

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    IMPROVING WRITTEN AND SPOKEN BUSINESS COMMUNICATION

    English is part of the Philippine educational curriculum from preschool to university level. If you went to school in the Philippines, you should have been taught proper English usage and grammar. But many employers tell us that this is still an area for improvement for aspiring and new employees.

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    3 WAYS IFRS AND PFRS CAN HELP BUSINESS PERFORMANCE

    The common perception that auditors are only useful “after the fact,” is pervasive yet outdated.

    Increasingly, with international compliance a new reality for most corporations, the accounting profession is an indispensable partner in improving the business.

    We asked Marco…

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